rcollins001

New Member
Joined
Jun 17, 2009
Messages
2
I cannot access the router web page to find out my security settings. Also when I try to ping the router nothing happens. I need to access the page to get my security code as I want to add my new Palm Pre as a wi-fi device so that I can have access to Outlook on the Pre. Thank you
 

Solution
Are you sure you have the correct IP? To make sure do an 'ipconfig /all' from the command promt and make sure you are trying to access the IP of the 'Default Gateway'. Also are you trying to get to the router page via a wireless connection? If you are you may find you can't as web access via wireless can be disabled on the router. In which case you will have to connect via a cable.

Acestes

New Member
Joined
May 13, 2009
Messages
54
Are you sure you have the correct IP? To make sure do an 'ipconfig /all' from the command promt and make sure you are trying to access the IP of the 'Default Gateway'. Also are you trying to get to the router page via a wireless connection? If you are you may find you can't as web access via wireless can be disabled on the router. In which case you will have to connect via a cable.
 

Solution

davehc

Essential Member
Premium Supporter
Joined
May 1, 2008
Messages
5,543
Link Removed

Leave the username empty. The password is admin
 

halcion1

Extraordinary Member
Joined
May 13, 2009
Messages
48
Try NOT using IE 8...use firefox and retry. I've heard of some IE8 "Compatability Mode" settings that have prevented access to others' routers.

...worth a shot if all else looks good with your LAN and IP settings
 

zadiar

New Member
Joined
Nov 3, 2009
Messages
2
Win 7 next big unandestanding

I have the same router and the same win 7 prof system... I had the same problem... You need to restart your router... than it should work
 

Last edited:

RAK

Extraordinary Member
Joined
Jul 6, 2009
Messages
2,491
Posts on this site remain virtually for ever, it seems. It is a good idea to have a look at the last posting date before adding advice.