i know what the trojan is but i cant find a way to delete it.. microsoft security essentials picked it up and everytime i try to install google chrome, it stops because it alerts me about zbot. i remove it but then it still alerts me about it when i try to install google chrome. i tryed downloading avast antivirus and did a boot scan which picked up some files to delete but not zbot 🙁 im out of ideas and formatting or system resetting is out of the question.. what can i do?
📎 AI Summary:
The thread discusses a user's struggle with a Trojan infection, specifically Zbot, that prevents the installation of Google Chrome, despite antivirus scans and removal attempts. A responder suggests that the threat might be a false positive from Microsoft Security Essentials, which Google is reportedly working to fix. Another user notes successful coexistence of MSE and Chrome on different Windows versions, implying the issue may not be widespread. Overall, the conversation leans towards reassurance that the problem might be a false alarm rather than a real infection.
The thread discusses a user's struggle with a Trojan infection, specifically Zbot, that prevents the installation of Google Chrome, despite antivirus scans and removal attempts. A responder suggests that the threat might be a false positive from Microsoft Security Essentials, which Google is reportedly working to fix. Another user notes successful coexistence of MSE and Chrome on different Windows versions, implying the issue may not be widespread. Overall, the conversation leans towards reassurance that the problem might be a false alarm rather than a real infection.
Solution
lelindaedwards
New Member
It's a false positive - MSE has wrongly identified Chrome as a virus. Google is working on an update.
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Last edited by a moderator:
Medico
Essential Member
I have MSE and Google Chrome both in Win 7 and Win 8 DP, both updated and co-existing together with no problems.
This article explains a possible removal method.
This article explains a possible removal method.