📎 AI Summary:
Jimihat is experiencing slow performance and pop-up messages when using Outlook 2010 after upgrading from Windows 7 to 8.1, suspecting potential malware despite AVG not detecting any issues. Kaylagarcia suggests verifying POP3 and Outlook version compatibility with Windows 8.1 and recommends upgrading through Windows 8 first before updating to 8.1, highlighting potential application compatibility concerns during the upgrade process. Overall, the thread revolves around troubleshooting Outlook performance issues post-Windows upgrade, with advice focused on compatibility and upgrade procedures.
J

jimihat

New Member
Joined
Nov 3, 2014
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1
Thread Author #1
Hi All

I've just converted from Windows 7 to 8.1 and I'm having an Issue using Office 2010. In the last couple of days when I start Outlook or try to delete an email it's very slow. I see a message on screen saying that outlook is contacting google-analytics then that outlook is contacting googletagmanager

It's increadibly annoying and smeels of a trojan or virus to me but AVG seems to find no issues.
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Any ideas?

Thanks

Jim
 

Solution
kaylagarcia
Check out POP3 and outlook version is compatible with window 8.1 version.To upgrade from Windows 7 directly to Windows 8.1, you don’t have the option to keep your desktop applications. You can however first do an in-place upgrade to Windows 8 and then install the free upgrade to Windows 8.1.
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kaylagarcia

kaylagarcia

New Member
Joined
Nov 3, 2014
Messages
4
#2
Check out POP3 and outlook version is compatible with window 8.1 version.To upgrade from Windows 7 directly to Windows 8.1, you don’t have the option to keep your desktop applications. You can however first do an in-place upgrade to Windows 8 and then install the free upgrade to Windows 8.1.
 

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