Windows 10 - fix Windows 10 Update problems

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Via GUI (Graphical User Interface)

Note: Make sure you are using an Administrator account!!!

1) Press Windows Logo key (

) and R key at the same time

2) type services.msc in the run dialog window

Opening Windows Services via Run command to stop the Windows Update service.

3) locate Windows Update, right-click on it and select Stop

4) locate Windows Installer, right-click on it and select Stop

5) locate Cryptographic Services, right-click on it and select Stop

6) locate Background Intelligent Transfer Service, right-click on it and select Stop

7) Press Windows Logo key (

) and E key at the same time to open File Explorer, select View and mark Hidden items

8) go to This PC > Local Disk > Windows

9) Rename SoftwareDistribution folder to SoftwareDistribution.old

10) Go to This PC > Local Disk > Windows > System32 and rename catroot2 to catroot2.old

11) Restart those services that have been stopped at steps 3 to 6

12) Restart computer

Via Command Prompt (Fastest)

1) Open a Command Prompt as administartor

2) run the following commands one at a time and press Enter after each of them

Code:

net stop wuauserv
net stop msiserver
net stop cryptSvc
net stop bits
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net stop msiserver
net start cryptSvc
net start bits

Last edited by a moderator: Apr 25, 2025

Click to expand...

#RequireAdmin Stop-Service @("wuauserv","cryptSvc","bits") if(Test-Path "$($env:SystemRoot)\System32\SoftwareDistribution.bak") { Remove-Item -Path "$($env:SystemRoot)\System32\SoftwareDistribution.bak" -Force } if(Test-Path "$($env:SystemRoot)\System32\catroot2.bak") { Remove-Item -Path "$($env:SystemRoot)\System32\catroot2.bak" -Force } Rename-Item -Path "$($env:SystemRoot)\System32\SoftwareDistribution" SoftwareDistribution.bak Rename-Item -Path "$($env:SystemRoot)\System32\catroot2" catroot2.bak Start-Sleep -Seconds 1 Start-Service @("wuauserv","cryptSvc","bits")

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Windows 10 fix Windows 10 Update problems

Neemobeer

Windows Forum Team

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