📎 AI Summary:
The thread discusses a remote connection issue experienced by the user, Lindsey, who has already checked basic settings like IP addresses and referred to a troubleshooting article but suspects the cause may be something else. In response, davehc suggests verifying the computer name and login credentials, implying that these are common issues. Overall, the conversation indicates that the problem might not be resolved yet, and the focus is on basic troubleshooting steps for remote desktop connectivity.
Lindsey

Lindsey

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Joined
Jul 27, 2022
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3
Thread Author #1
I have a problem with the remote connection, it doesn't work. I found an article detailing the most common causes and solutions 6 Tips to Resolve Problems with Remote Desktop, but apparently I have something else.
I have Windows 10, I checked the settings, IP addresses. What else the reason might be?
I will be very grateful for any help!
 

Solution
davehc
It is quite basic to use. Only things I can say, probably already read in the article:
1. Correct name for the computer you are trying to access
2. Correct log in and password for same.

I guess you have worked through this panel?

An image from 'Problems connecting to a remote computer'. Remote Desktop Connection settings focused on optimizing connection speed and visual performance.
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davehc

davehc

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Joined
May 1, 2008
Messages
5,546
#2
It is quite basic to use. Only things I can say, probably already read in the article:
1. Correct name for the computer you are trying to access
2. Correct log in and password for same.

I guess you have worked through this panel?

An image from 'Problems connecting to a remote computer'. Remote Desktop Connection settings focused on optimizing connection speed and visual performance.
 

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