customer service

From what I gather, it's not just me. Other devices in my house will stay connection. My Samsung Tab Pro stays online, my Kindle Keyboard stays online. My Moto Z Play will play non-stop music and stream video all day long. My recently updated 2 year old Windows 10 laptop won't. This just started...

(Something About My Ext. Samsung Display) POOR PRODUCT QUALITY. BAD CUSTOMER SERVICE. I'D NEVER USE ANY SAMSUNG PRODUCTS AGAIN. (台灣三星)Samsung Taiwan's Irresponsible After Sales Service(Customer Service And Tech Support) Policy Just Pisses Me Off.

I have tried unsuccessfully to talk to Dell 3 x today. The connection is so atrocious I had to give up. Like they are under water when speaking. Is there a resource anyone on this forum may have. Thanks.

Last week we paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigated isolated reports of users missing files after updating. Given the serious nature of any data loss, we took the added precaution of pulling all 1809 media across all channels...

I have had it with updates and my printers not working. This is the second time. I have 2 perfectly good HP printers and updates just keep disabling them. FIX THIS!!!!! You have a captive customer base and you know it. Quit screwing with us!

Malwarebytes has been a really terrific program for me for many years. Lately, it's been acting up and their tech support dept. has not been responsive to their customers. One of the posters on their site said they posted a need for help on Oct 8 and as of this morning -- Oct 13, have not...

Today, we released security updates to provide additional protections against malicious attackers. By default, Windows 10 receives these updates automatically, and for customers running previous versions, we recommend they turn on automatic updates as a best practice. More information about...

When brothers Brett, Casey and Jon McGovern decided to set up a full-service retail mortgage lending company in California’s San Francisco Bay Area in 2007, they couldn’t have picked a more inopportune time. Just a month after the McGovern brothers capitalized their business, the impending...

Microsoft have today released a Compatibility update which basically will ensure your Windows 10 version is up to date. So if your using builds 1607 or 1511 then after installing this update the system will update to the latest version available. ''This update provides the latest set of...

Today, ISE 2017, the largest AV and integrated systems conference in the world, kicks off in Amsterdam. The Surface Hub team is pleased to share exciting news from our partners and customers on the eve of ISE. In December, we shared details on the momentum and adoption Surface Hub is seeing in...

Hey guys, We once again have the same old much debated question, but hear me out once.... So, my first question is: What exactly is the difference between a PC with a controller connected, and a rather large HD Display, and a console, lets say, the PS4 on a similarly good display. What...

What do the Link Removed list of fastest- growing inner city companies and Surface have in common? UYL COLOR SUPPLY CEO Yen Hoang. Yen jokes that she loves her Surface Pro so much that “it’s like my third child!” “As the CEO of a fast-growing small business, I need to remain flexible and have...

Hello Guys, What is this program? It must run or i can do something to eliminate it? Thanks and best regards

Hello, I had a lovely session with a Windows support representative but I can't find a way to express how grateful I am for their help. I was able to press 5 stars to answer two questions about their performance but there was nowhere for me to write out my feedback to explain why I rated them so...

I was at the dentist this morning. They just switched to Windows 7 early this year and I noticed the Window 10 icon to upgrade on the PC. I warned the dentist and he thanked me. He didn't know anything about Windows 10 and thanked me for the warning. I saw the same thing at the car dealer they...

The new interactive service hub is designed to simplify your day-to-day job, and is specifically optimized for customer service. It shows you all your vital information in one place, and lets you focus on things that require your attention. Link Removed

Link Removed, Windows 10 is available in 190 countries beginning today. This is a significant milestone we reached together, as more than 5 million Windows Insiders, 30% of them IT Pros, provided us with feedback and helped us build the best Windows ever. We’re excited to begin to make Windows...

Last week I introduced you to the Unity Kinect of Rumen Filkov (aka RF Solutions), Unity Asset - Kinect [v1] with MS-SDK. As I said, here's another of his Unity Assets, today focusing on the Kinect v2. Kinect v2 with MS-SDK Link Removed Kinect v2 with MS-SDK is a set of Kinect v2 examples...

Here’s how this will work (here goes..) http://www.windows10update.com/2015/06/microsoft-clears-up-some-questions-about-who-gets-windows-10-for-free/

This week we Link Removed Today, I thought I would provide answers to some questions we’ve received regarding how this will work for Genuine vs. Non-Genuine Windows. With Windows 10, we have extended an offer to our Genuine Windows 7 and Windows 8.1 customers to upgrade to Windows 10 for free...