customer service

This week we Link Removed Today, I thought I would provide answers to some questions we’ve received regarding how this will work for Genuine vs. Non-Genuine Windows. With Windows 10, we have extended an offer to our Genuine Windows 7 and Windows 8.1 customers to upgrade to Windows 10 for free...

Hey there, I want to do a fresh installation, I have an OEM copy of Windows 7 Home Premium and I'm entitled to use the software. The people at Microsoft customer service are all foreign, very difficult to understand and won't budge an inch on anything. Worst customer service I've ever...

Today PayPal Here is available to download for free from the Windows Store. Now you can get paid on your Windows PC, laptop or tablet with the PayPal Here app. Getting started is easy, simply download the app and sign up to request your mobile card reader. Link Removed Easily select your...

I’m on my 2nd day trying to reinstall windows 8.1 pro and frankly at this point I’d settle for Just 8.1. I’ve even considered coughing up the cash for a new copy of Windows but then Good sense gets the best of me and I ask myself Why would I give these people another $129 for a product I can’t...

I recently made a support call to what I thought was HP customer support. The rep that answered tried to convince me I had a virus in my hard drive and that I needed to purchase Microsoft Forefront Security Service. At this point I ended the call, however I did foolishly allow the rep to access...

Hi, For my projects I crate a technical documentation DVD, what is a copy of the documentation on my HDD. The documentation is divided into 2 areas: C :\Paths\Documentation\CommonFilesPath\ (Datasheets and similar, common for all customers and projects) C :\Paths\Documentation\UserProjects\...

I have applied to join the MRR program and have passed the test and am awaiting approval. I was reading in the MRR manual that MS prefers that a refurbished PC is set up with sysprep so that the end user has to accept the license agreements and activate before using Windows. However, the...

I have a customer who's numlock is beeping, only the numlock, not caps lock or scroll lock. The customer has bitlocker and entering the bitlocker code works fine with the number pad, but then once in Windows, the number pad will no longer work as it should. They are using an HP Folio 9470m...

Hello! I have problem with my laptop, originally it has Windows 8, then i upgrade to 8.1. And about 7 month later the trouble begin. Windows tell me that i need to activate the windows, but i can't. Windows giving error 0xC004F012. Then i call the microsoft customer service. Then she took over...

I got an email from this forum Windows Forums a few hours ago -What's Going On? I was wondering if any other members here have got the same email? So what is going on admin?

I am not able to use my tata photon plus device on windows 7 laptop.Its works on other laptops with vista but not on my laptop.The device is getting detected as a CDROM but not as a modem.Uninstaled and tried to install back but drivers are missing.Customer care told that this issue is...

Hi, I'm desperately trying find the information for my school discussion, I don't want anyone to do homework for me, but I'm seriously do not know how to answer this questions. Access is not my best friend.I found answer for nb 1.which I believe is -(determine the purpose of database, find and...

I applied for an RMA on my M570 on 2-21-14, and received 4 responses spread out during this interval, the last of which I just read, and it said that my case was resolved, but if I hadn't received a reply to call them. I never received anything from them to resolve this one way or another, but...

I am very frustrated with Microsoft right now. I currently have a Macbook Pro with Retina Display and want to install Windows 8.1 in virtual box. I went to the MS website and was a little confused about the options so I started a live chat for help. They told me to purchase the Windows 8 Pro and...

Hi all, Purchased a laptop in 2012 it came with windows 7 I used a promotional offer to upgrade to windows 8, I recently restored the laptop and lost windows 8 I have the email conformation ( Printed out ) with the product key and am in need of assistance reinstalling windows because it is...

If anyone can help me with this issue I will be unbelievable grateful as it is doing my head in... Our Company uses a Microsoft Access DB System written in house. It is used to create Customer Quotations. When a quotation is saved it creates a PDF. A few weeks ago we took delivery of a new...

Skype currently has a fairly sweet promotion going on. They are offering 1-year of premium service for free to anyone who submits their email on their promo site. Skype premium extends the free experience by offering group video calls, group screen sharing, dropping advertisements and throwing...

I bought this router in July 2012 and suffered issues with all wireless clients being frequently disconnected. I tried everything to fix it, from changing the channel, to the security, to adjusting the Tx power on the three antenna's. None of it worked. It made trying to do anything that...

For the past 3 weeks now I have been trying to buy a windows 8.1 installation DVD so that I can install Windows 8.1 on one of my netbook. So i phoned up PC worls which is the main computer store here in England where I am. The customer services adviser told me they only sell Windows 8 but not...

I don't know what is going on, because I just received the speakers that I ordered from Amazon, and they are DOA. The fact that they are DOA is not what throws me, but the fact that when I selected the return button or that order, I was taken to a page that said: and there it dead ends. I...