Printer / Adobe Problems... HELP!

Discussion in 'Windows 7 Software' started by Ade Kenney, Jan 24, 2014.

  1. Ade Kenney

    Ade Kenney New Member

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    If anyone can help me with this issue I will be unbelievable grateful as it is doing my head in...

    Our Company uses a Microsoft Access DB System written in house. It is used to create Customer Quotations. When a quotation is saved it creates a PDF. A few weeks ago we took delivery of a new Printer (Olivetti MF222). When I installed this (networked) printer on all the PC's in the Business, 3 of the PC's started to behave badly! Specifically, when I create a PDF from within the Access DB, the PDF chops off half of the details (the bottom half of the page). Un-installing the printer fixes the problem. I have contacted the company that supplied the Printer but they have no idea what is causing it. It MUST be a print driver issue?

    If anyone has any ideas I will be eternally grateful!

    Thanks.
     
  2. kemical

    kemical Windows Forum Admin
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  3. Ade Kenney

    Ade Kenney New Member

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    Many thanks for your post! I managed to sort the issue by re-installing the printer locally using a standard TCP/IP Port instead of installing the printer from the print drivers located on the server. Very odd! But it worked :)
     
    Mike likes this.
  4. kemical

    kemical Windows Forum Admin
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    That's great! Thank you for updating your thread.
     
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