customer support

Here’s how this will work (here goes..) http://www.windows10update.com/2015/06/microsoft-clears-up-some-questions-about-who-gets-windows-10-for-free/

This week we Link Removed Today, I thought I would provide answers to some questions we’ve received regarding how this will work for Genuine vs. Non-Genuine Windows. With Windows 10, we have extended an offer to our Genuine Windows 7 and Windows 8.1 customers to upgrade to Windows 10 for free...

Today PayPal Here is available to download for free from the Windows Store. Now you can get paid on your Windows PC, laptop or tablet with the PayPal Here app. Getting started is easy, simply download the app and sign up to request your mobile card reader. Link Removed Easily select your...

I recently made a support call to what I thought was HP customer support. The rep that answered tried to convince me I had a virus in my hard drive and that I needed to purchase Microsoft Forefront Security Service. At this point I ended the call, however I did foolishly allow the rep to access...

I have a customer who's numlock is beeping, only the numlock, not caps lock or scroll lock. The customer has bitlocker and entering the bitlocker code works fine with the number pad, but then once in Windows, the number pad will no longer work as it should. They are using an HP Folio 9470m...

I got an email from this forum Windows Forums a few hours ago -What's Going On? I was wondering if any other members here have got the same email? So what is going on admin?

Skype currently has a fairly sweet promotion going on. They are offering 1-year of premium service for free to anyone who submits their email on their promo site. Skype premium extends the free experience by offering group video calls, group screen sharing, dropping advertisements and throwing...

In Vista and Win 7, there is a Genuine label under System Properties to prove that it is genuine. I don't see that in my Win 8 Pro which is an upgrade over my Vista computer.( Yes, my Vista was genuine.) Is there an up-to-date Genuine Validation application for Windows 8? The one available is...

A recent Official Microsoft Blog spells out how Microsoft see the recent launch of it's new operating system and the resulting criticism. Personally if all we hear about the next 8.1/Blue/Service Pack update is true regarding the inclusion of some legacy GUI features then I think Windows 8...

We are pleased to announce today that we have finalized an agreement with Dell to bring you additional support from Dell Support agents. Dell Support Agents will always appear with their username in blue and their title listed as "Verified Dell Support Agent". The Dell logo will be present on...

I am extremely tired from posting this. My laptop specs are: Dell XPS L502x Intel I7 Intel HD Graphics Family Nividia Geforce GT 540m Realtek High Defintion Audio Okay, so whenever I game, eventually and randomly, my game will freeze and loop the last sound. I'm not even kidding, it loops the...

Just purchased new Samsung laptop with Wondows 7 and I use IE9. I have wireless Uverse at the house. Also have another older Toshiba (also W7 and IE9). I have no problems with Toshiba on internet. The Samsung keeps getting 404 errors and it will occasionally lose connection. The icon in bottom...

Today, as a part of our continuing phased mitigation strategy recently discussed, we have initiated the additional hardening of Windows Update. We’ve also provided more information about the MD5 hash-collision attacks used by the Flame malware in the SRD blog. This information should help...

Hi. I am new here. I have a problem with a customer's pc with win seven. WHen finish to load windows the window OPENS WITH comes. If I select notepad i can see these things. Link Removed Some one can help me to fix this strange thing? Thanks.

Link Removed Paragon Software is known to make backup and restore products for home and business users, as well as software designed to partition and alter hard drives. When you buy a copy of Paragon software, you have traditionally always been able to create a recovery disc that uses the WinPE...

Hello I have Win 7 x 64 Home Premium, i5, 6 GB This Dell came preloaded with Roxio 10.3 and when I imported my Flip camera's MP4 video files it converted and burned dvds easily. I had to reinstall the o.s and even though Dell sent a Roxio disc, they were unable to install it. Two were tried and...

Dear all, We have started to use Windows 7 for certain group of users 6 months ago. All of the users have configured to joined our domain We are facing connection problem while using Windows 7 as following: 1) The network connection, sometime will keep connecting by itself by keep showing...

I supplied a customer with a new PC system and installed an new OEM version Windows 7 Home Premium. After installation and before delivery to the customer I activated windows. My customer is now telling me that the machine is asking for activation via entry of the product key. When the...

Have a customer who has a XPS system that will no loger read some of his DVD games and all DVD movies. The DVD's in question work before on the system and still works on other computers. After discussing with him if anything change on his system around the time this started he did mention a...

This Advisory Services scenario is designed to assist customers who are in the proactive planning stages of an operating system deployment and would like to work through their plans with our team and address questions they have encountered in the... Link Removed