customer support

All MagicJack customers have received a new update that disables Win7 screensavers, displayOFF, and sleep mode. They know they've done this. They are saying they can't reverse it. So if you have MagicJack, you will not be able to use your screensavers, or have any sleep or displayoff settings...

Hi, I'm getting a lot of BSOD crashes on this computer. My computer is: Newegg.com - CyberpowerPC Gamer Ultra 2039 Athlon II X4 630(2.8GHz) 4GB DDR3 500GB ATI Radeon HD 5670 Windows 7 Home Premium 64-Bit I ran a memtest86 a couple months ago and it had errors show up, so i replaced...

ADT is a home and business security service that provides high-tech home monitoring in the event of private property intrusion or break-in. They are one of the largest in the US, and their systems range from wired solutions to WiFi ones. In the US, they also hold several government contracts. I...

Hello, I think somebody should have encountered this but somehow i can't find a relative thread or document regarding our problem. Let start with a network layout. In our company network we have 3 gateways. Default gateway is a ISA 2006 server. We don't use the isa client so we're all Secure...

I have four "upgrade stickers" for Windows 7 that I received when I bought Vista 64 Ultimate earlier this year. Unfortunately I did not install the stickers to Window 7 stickers to the various computers (or put them on the case sides and used the same case so they are all mixed up now that I...

INSECURITY OUTFIT Avast yesterday released an update that caused its antivirus software to report scores of clean, legitimate software programs as being riddled with malware. According to a blog post by the company, the bad false positive issue came about following an update sent out around...

Hi. I work for Acer tech support. Lately we have gotten a lot of calls about CD/DVD and Blu-Ray devices not showing up after windows 7 upgrade. We usally recommend BIOS and chipset driver updates first, then a clean install if drivers doesnt take care of the problem. But now the custumers that...

I suppose this forum is Microsoft's way not having to answer to customer support. TRUE?????

Ok.. it's been 3 weeks since Windows 7 is out... I bought new computer on beginning of September.. so I have right to get the free Windows 7 upgrade. The company of the computer I bought is Gateway... and they didn't sent me Windows 7 yet... I emailed them 3 times and all the answer I got was...

I am using a logitech USB headset which works on Windows 7 Professional edition, however I have an issue with the reliablity of the sound. there are 2 parts to this issue: Firstly, If I right click on the speaker Icon by the clock and click playback devices, the headset shows in the list...

I bought my computer in beginning of September... which I can order free Windows 7 upgrade from the company of my computer. The company is Gateway and before when i was trying to order Windows 7, a lot problems happened and i lost the faith to Gateway. Luckily they finally gave me order...

I clicked on the download link in my e-mail to download the manager to get windows 7 and when i did this i got an error message telling me unable to connect to the download site, please try again later. so i closed internet explorer and tried again in firefox, and go the error message Sorry...

I tried Webroot Spy Sweeper again a few weeks ago and last week I began to notice problems. IE and Firefox would both freeze at times. And sometimes Explorer freezes. Then I noticed I couldn't send email from Thunderbird without getting a pop up from Spysweeper. So I disabled it and switched to...

Getting "open session 80070005" error with Eikon, solution received... Installed Windows 7 beta drivers for my Eikon USB Fingerprint reader. When trying to enroll from control panel (biometric enrollment) I get the "open session 80070005" notice and nothing happens. What is wrong here? Cheers...

Any reason why Vista Home Premium would have a path of c:\users\Lee\desktop\desktop\desktop:confused: Just happen to look at the path while I was trying to straighten up a customers desktop dock. He insisted on removing the desktop icon on his side dock. Then the ring around the rosey...

Hi All: Please go to Link Removed - Invalid URL and read the official story on Windows Vista SP1 availability. It clearly states that March is when it will be available through Windows Update. This is from Mike Nash of Microsoft on February 4, 2008. We are going to stage our rollout of SP1...