customer support

Ok, thank you for finding and reading this with a view to a simple solution? I bought this Toshiba A660 series Dynabook about four months ago in Japan (where I live). After a very painful upgrade with Windows 7 ULTIMATE for the ENGLISH LANGUAGE OPTION; I got the thing working in about 80%...

I regularly activate Windows Mail on Win-7 for myself and my customers who are used to Outlook Express 6 and like it. I know how to migrate the address book from OE6 to Windows Mail but I can't seem to find the actual EMail folders in Win-7, Windows Mail. In OE6 they are *.dbx files and are...

Gov Maharaj is a developer on the Windows Compatibility team. You know Gov from the popular C9 show, Link Removed. He spends most of his time solving problems reported by customers over the phone, in email, or via automated telemetry data. Gov is one of those people who makes work-a-holics feel...

Microsoft is offering help to customers that upgraded from Windows Vista to Windows 7 and then came across poor performance when printing documents from the new platform. The Redmond company has acknowledged the existence of the issue, revealing that it also affects Windows Server 2008 R2...

Time to have your say about PC customer support British consumers are buying up laptops and desktop PCs in their droves. Never mind the credit crunch; almost 40 percent of respondents to PC Advisor's annual reader survey say they've bought a desktop PC in the past two years, proving that keeping...

ESET Knowledgebase - Reports of rogue ESET Smart Security malware Reports of rogue ESET Smart Security malware News ID: NEWS107|Last Revised: October 06, 2010 We have received reports of a rogue security software program disguised with a false ESET Smart Security image. This type of...

Hi everyone, We have released Link Removed due to 404 Error, which addresses a publicly reported vulnerability in Windows Shell. Microsoft has found that this vulnerability is most likely to be exploited through removable drives. Currently, we have seen only limited, targeted attacks on this...

Hello - Today we provided Link Removed due to 404 Error to customers that we will release an out-of-band security update to address the vulnerability discussed in Security Advisory Link Removed due to 404 Error. The update is scheduled for release tomorrow, Tuesday, September 28, 2010 at...

All MagicJack customers have received a new update that disables Win7 screensavers, displayOFF, and sleep mode. They know they've done this. They are saying they can't reverse it. So if you have MagicJack, you will not be able to use your screensavers, or have any sleep or displayoff settings...

Hi, I'm getting a lot of BSOD crashes on this computer. My computer is: Newegg.com - CyberpowerPC Gamer Ultra 2039 Athlon II X4 630(2.8GHz) 4GB DDR3 500GB ATI Radeon HD 5670 Windows 7 Home Premium 64-Bit I ran a memtest86 a couple months ago and it had errors show up, so i replaced...

ADT is a home and business security service that provides high-tech home monitoring in the event of private property intrusion or break-in. They are one of the largest in the US, and their systems range from wired solutions to WiFi ones. In the US, they also hold several government contracts. I...

Hello, I think somebody should have encountered this but somehow i can't find a relative thread or document regarding our problem. Let start with a network layout. In our company network we have 3 gateways. Default gateway is a ISA 2006 server. We don't use the isa client so we're all Secure...

I have four "upgrade stickers" for Windows 7 that I received when I bought Vista 64 Ultimate earlier this year. Unfortunately I did not install the stickers to Window 7 stickers to the various computers (or put them on the case sides and used the same case so they are all mixed up now that I...

INSECURITY OUTFIT Avast yesterday released an update that caused its antivirus software to report scores of clean, legitimate software programs as being riddled with malware. According to a blog post by the company, the bad false positive issue came about following an update sent out around...

Hi. I work for Acer tech support. Lately we have gotten a lot of calls about CD/DVD and Blu-Ray devices not showing up after windows 7 upgrade. We usally recommend BIOS and chipset driver updates first, then a clean install if drivers doesnt take care of the problem. But now the custumers that...

I suppose this forum is Microsoft's way not having to answer to customer support. TRUE?????

Ok.. it's been 3 weeks since Windows 7 is out... I bought new computer on beginning of September.. so I have right to get the free Windows 7 upgrade. The company of the computer I bought is Gateway... and they didn't sent me Windows 7 yet... I emailed them 3 times and all the answer I got was...

I am using a logitech USB headset which works on Windows 7 Professional edition, however I have an issue with the reliablity of the sound. there are 2 parts to this issue: Firstly, If I right click on the speaker Icon by the clock and click playback devices, the headset shows in the list...

I bought my computer in beginning of September... which I can order free Windows 7 upgrade from the company of my computer. The company is Gateway and before when i was trying to order Windows 7, a lot problems happened and i lost the faith to Gateway. Luckily they finally gave me order...

I clicked on the download link in my e-mail to download the manager to get windows 7 and when i did this i got an error message telling me unable to connect to the download site, please try again later. so i closed internet explorer and tried again in firefox, and go the error message Sorry...