- Thread Author
- #1
Hi all,
I have been unable to update Windows 7 for some time. When I check the history log, it report numerous failures. In an attempt to fix this, I have installed the KB947821 System Update Readiness tool for Windows 7, and this has not helped.
Further, when my laptop goes into sleep mode, it cannot be woken. A manual power off is required to restart it. When it starts up after a manual power off, the date has been reset to August 2009.
The error code when I try to update is: 800B0100.
I have attached relevant screen shots in the hope of there being enough information for someone to help me. If I need to gather any other information, please let me know.
Any help that can be offered will be greatly appreciated!
-BarbieB
I have been unable to update Windows 7 for some time. When I check the history log, it report numerous failures. In an attempt to fix this, I have installed the KB947821 System Update Readiness tool for Windows 7, and this has not helped.
Further, when my laptop goes into sleep mode, it cannot be woken. A manual power off is required to restart it. When it starts up after a manual power off, the date has been reset to August 2009.
The error code when I try to update is: 800B0100.
I have attached relevant screen shots in the hope of there being enough information for someone to help me. If I need to gather any other information, please let me know.
Any help that can be offered will be greatly appreciated!
-BarbieB