Hello,
I got a new computer last week and it was working fine up until now running windows 7 professional 64bit.
I activated the guest account and logged on to it, and when I tried to log back to the administrator ("owner") account, I got the following message (on the windows logon screen):
The User Profile Service service failed the logon
User profile cannot be loaded
Now i'm stuck on the guest account which has no privileges...
I think that just before I switched to my guest account a windows update was downloaded but i'm not sure if it was installed or not.
in addition I check the users folder from the guest account and the "owner" user seems to be empty (size 0KB) but when i run the widows essentials scan it on, it seems to be full as there are many files scanned.
I tried to shut down and restart my computer, nothing seems to work, and even when I try to access the user accounts properties with the guest account, i have to enter the administrator password, and it still can't identify the admin user...
I would realy appreciate some help!!!
thanks,
Ilan
I got a new computer last week and it was working fine up until now running windows 7 professional 64bit.
I activated the guest account and logged on to it, and when I tried to log back to the administrator ("owner") account, I got the following message (on the windows logon screen):
The User Profile Service service failed the logon
User profile cannot be loaded
Now i'm stuck on the guest account which has no privileges...
I think that just before I switched to my guest account a windows update was downloaded but i'm not sure if it was installed or not.
in addition I check the users folder from the guest account and the "owner" user seems to be empty (size 0KB) but when i run the widows essentials scan it on, it seems to be full as there are many files scanned.
I tried to shut down and restart my computer, nothing seems to work, and even when I try to access the user accounts properties with the guest account, i have to enter the administrator password, and it still can't identify the admin user...
I would realy appreciate some help!!!
thanks,
Ilan
Last edited: