I have a Lenovo laptop. Yesterday when I shut it down, it said "download updates and shut down" which I did. When I went to restart the machine the next day, I got: PHASE 0 STARTING WATCHDOG INITIALIZATION... ...LOADING CNFIG...(ROOTS,KRNL,SETUP) ...PREINITIALIZATION EVENTS CREATING WATCHDOG DYNAMIC KEYLIST SUBSYSTEMS INITIALIZATION PHASE 0: FINISHED Phase 1:INITIALIZE COMPONENTS... ...STARTING REACTOR... ...STARTING COMPONENTS... ...STARTING INTERNAL SUBSYSTEMS... ...STARTING COMMAND CHANNELS.... ..STARTING EXTERNAL SUBSYSTEMS... ...PHASE 1:FINISHED. I get the Lenovo screen, it goes dark, then get the dots going in a circle for a bit, then the above, and freezes there. Even let it sit overnight and nothing. Looks like AVG is stuck. I have tried F4,5 and 6 when powering up to get into safe mode but it won't go. I downloaded a file from AVG onto a USB that is supposed to delete AVG but the machine won't read it. Any help would be appreciated.