Bar and Shield
New Member
- Joined
- Dec 6, 2010
- Messages
- 14
- Thread Author
- #1
Hey guys.
Im trying to fix my gf's laptop, the thing is 2 months old and has been running fine so far. She got a Blue Screen while checking the weather online 2 days ago and the screen pops up every time windows starts now, making it very hard to troubleshoot the problem. It usually shows during the Welcome screen but sometimes it managed to load the desktop and play the usual startup jingle, but pops before i can do anything (never get to even move the mouse cursor).
This happens in safe mode as well, with and without networking. I tried the following so far;
-Startup Repair (no problems detected)
-Memory check (no problems)
-3 system restores from different dates (going back 2 months)
-No images to go back to
-Cold startup
The only thing that works is safe mode with command prompt, but i can't think of anything that i could do in there...
Nothing has been added or removed from the laptop hardware or software wise between the time the laptop worked and the blue screen. No updates, no new programs, not even a usb drive inserted or removed from the computer.
I have attached a picture of the screen, im running out of ideas here, if any of you has suggestions please let me know.
Thanks
Im trying to fix my gf's laptop, the thing is 2 months old and has been running fine so far. She got a Blue Screen while checking the weather online 2 days ago and the screen pops up every time windows starts now, making it very hard to troubleshoot the problem. It usually shows during the Welcome screen but sometimes it managed to load the desktop and play the usual startup jingle, but pops before i can do anything (never get to even move the mouse cursor).
This happens in safe mode as well, with and without networking. I tried the following so far;
-Startup Repair (no problems detected)
-Memory check (no problems)
-3 system restores from different dates (going back 2 months)
-No images to go back to
-Cold startup
The only thing that works is safe mode with command prompt, but i can't think of anything that i could do in there...
Nothing has been added or removed from the laptop hardware or software wise between the time the laptop worked and the blue screen. No updates, no new programs, not even a usb drive inserted or removed from the computer.
I have attached a picture of the screen, im running out of ideas here, if any of you has suggestions please let me know.
Thanks