Windows 7 Blue Screen on Startup, Safe Mode fails...

Bar and Shield

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Joined
Dec 6, 2010
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14
Hey guys.
Im trying to fix my gf's laptop, the thing is 2 months old and has been running fine so far. She got a Blue Screen while checking the weather online 2 days ago and the screen pops up every time windows starts now, making it very hard to troubleshoot the problem. It usually shows during the Welcome screen but sometimes it managed to load the desktop and play the usual startup jingle, but pops before i can do anything (never get to even move the mouse cursor).

This happens in safe mode as well, with and without networking. I tried the following so far;
-Startup Repair (no problems detected)
-Memory check (no problems)
-3 system restores from different dates (going back 2 months)
-No images to go back to
-Cold startup

The only thing that works is safe mode with command prompt, but i can't think of anything that i could do in there...

Nothing has been added or removed from the laptop hardware or software wise between the time the laptop worked and the blue screen. No updates, no new programs, not even a usb drive inserted or removed from the computer.

I have attached a picture of the screen, im running out of ideas here, if any of you has suggestions please let me know.

Thanks
 


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What a mess on this machine....


Yep, check C:\Windows\System32\driver for iastor.sys. Make sure it's modified date is 2010.

If not, manually copy the .sys file and paste over.

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Delete seehcri.sys Thu Feb 15 18:10:54 2007 in the driver folder too.

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Update Wacom Mouse drivers:

wacommousefilter wacommousefilter.sys Fri Feb 16 13:12:17 2007 (45D5F401)
wacomvhid wacomvhid.sys Wed May 20 15:53:55 2009 (4A145FD3)
WacomVKHid WacomVKHid.sys Thu Feb 15 18:10:54 2007 (45D4E87E)

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Uninstall VirtualCloneDrive.

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Run chkdsk /r from a command prompt too.

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Update the ValueAddedPackage from Toshiba's site:

TVALZ TVALZ.SYS Mon Jul 13 22:18:54 2009
TVALZFL TVALZFL.sys Fri Jun 19 06:05:44 2009
tos_sps64 tos_sps64.sys Wed Jun 24 01:31:09 2009

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Also, uninstall Daemon Tools then after, use this to uninstall sptd.sys. Make sure to click uninstall while using, so it doesn't update instead:

Link Removed
 


Last edited:
Alright...My BSOD computer is startup repairing at the moment.... So how do you know that I have all these programs?! Are you like the computer JESUS?
 


lol nah - it's analyzing the bsod.

If you follow all that well, the machine is going to be fine.

All those things are notorious and must be taken care of.
 


Almost done.... But a little info for future people is that to update iaStor.sys you NEED to run as administrator or else BSOD!
 


Problem 1: Half way through Wacom install... BSOD!!!!
Problem 2: chkdsk /r = Access Denied as you do not have sufficant privilages. You have to innvoke this utility running in elevated mode.
Problem 3:Toshiba ValueAddedPackage= Setup TVAP error [0x8146045B]
Problem 4:Sptd program: C:\(userstuff)\SPTDinist-v175-x86.exe is not a valid Win32 application.

Everything else you told me to do worked like a charm.
Do you want me to start up with Boot Logging (I dont know what it does though).
Do you want me to upload another minidump?

Thanks again for all the help!!
 


Problem 4: DONE! Found alternate download site that worked. It was from disctools.com or something like that.
 


lol so are you doing well there now?

If not, post new crash dumps and we can try to finalize the state of the machine to a well condition....see if all notorious conditions have been satisfied.
 


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