Blue Screen Problem with Dump file attached.

#1
Hello,

This is the Problem detail as perf a dialog box.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 16393

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFF80000003
BCP2: FFFFF80002EC0A10
BCP3: FFFFF880031B6188
BCP4: FFFFF880031B59E0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\010714-17206-01.dmp
C:\Users\BHASKER MUNDHRA\AppData\Local\Temp\WER-41199-0.sysdata.xml

Thanks in advance.
 


Attachments

#2
Also, when i run the W7F Diagnostic Tool, i get the attached Dialog Box and an empty Folder.
Please help.
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#3
Hi Bhasker,
did you run the diagnostic tool as admin? Just right click on the install icon and choose properties followed by ticking the checkbox to run as admin.
 


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