Constant Freezes, BlueScreens, and Crashes. (File Attached)

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by ViperGXP, Jul 2, 2013.

  1. ViperGXP

    ViperGXP New Member

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    My computer tends to crash, and freeze after being on for more than an hour a day. I ran Memory, Tests, Checked Wires, and Ran A Hard drive check and a sector and everything turned out normal. Also all of my drivers are up to date as well as my BIOS.

    -MY Q6600 is running on Stock settings and is not overclocked.
    -Cooler Master Real Power Pro 750 PSU
    -Windows 7 Professional 64bit
    -Asus P5Q motherboard
    -8gb of OCZ Reaper 1066 DDR2 Memory
    -Gigabyte GTX 460 1GB
    -Western Digital 640GB Hard Drive
    -ThermalTake DuOrb CPU Cooler


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA8007BD9028
    BCP3: 00000000F2000040
    BCP4: 0000000000000800
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1


    I am noticing that I am getting these errors mainly during web browsing and my cursor will freeze up and then crash.

    Thank You.
     
    #1 ViperGXP, Jul 2, 2013
    Last edited: Jul 5, 2013
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Please provide this information so we can provide a complete analysis: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html

    The 2005 version of ASACPI.sys (the Asus ATK0110 ACPI Utility driver) is known to cause BSOD's on Windows systems. Please update to the 2009 version available at the Asus support website for your mobo. If unable to find it, please post back with the make/model of your mobo so we can research it.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    SSPORT.sys Thu Aug 11 19:07:32 2005 (42FBDA34)
    Samsung printer driver
    http://www.carrona.org/drivers/driver.php?id=SSPORT.sys

    L1E62x64.sys Thu Jun 11 02:45:22 2009 (4A30A802)
    Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller (NDIS6.20)
    http://www.carrona.org/drivers/driver.php?id=L1E62x64.sys

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.



    Analysis:
    The following is for informational purposes only.
    Code:
    [font=lucida console]**************************Tue Jul  2 01:14:57.243 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070213-19000-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
    System Uptime:[B]0 days 0:06:07.062[/B]
    *** WARNING: Unable to verify timestamp for L1E62x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for L1E62x64.sys
    Probably caused by :[B]GenuineIntel[/B]
    BugCheck [B]124, {0, fffffa8007bd9028, f2000040, 800}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]WHEA_UNCORRECTABLE_ERROR (124)[/url]
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8007bd9028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f2000040, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000800, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: [B]X64_0x124_GenuineIntel_PROCESSOR_BUS[/B]
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/font]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Tue Jul  2 01:14:57.243 2013 (UTC - 4:00)**************************
    [COLOR=RED][B]ASACPI.sys                  Sun Mar 27 22:30:36 2005 (42476C4C)[/B][/COLOR]
    [COLOR=RED][B]SSPORT.sys                  Thu Aug 11 19:07:32 2005 (42FBDA34)[/B][/COLOR]
    [COLOR=RED][B]L1E62x64.sys                Thu Jun 11 02:45:22 2009 (4A30A802)[/B][/COLOR]
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    P17.sys                     Fri Oct 16 02:44:53 2009 (4AD81665)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    SmartDefragDriver.sys       Fri Nov 26 04:29:40 2010 (4CEF7E04)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    MpFilter.sys                Wed Oct 31 18:43:06 2012 (5091A97A)
    nvhda64v.sys                Mon Feb 25 00:27:35 2013 (512AF647)
    nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
    [/font]
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=SSPORT.sys
    http://www.carrona.org/drivers/driver.php?id=L1E62x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=P17.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070213-19000-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: c:\symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Machine Name:
    Kernel base = 0xfffff800`02e55000 PsLoadedModuleList = 0xfffff800`03098670
    Debug session time: Tue Jul  2 01:14:57.243 2013 (UTC - 4:00)
    System Uptime: 0 days 0:06:07.062
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .......................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa8007bd9028, f2000040, 800}
    
    *** WARNING: Unable to verify timestamp for L1E62x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for L1E62x64.sys
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    
    3: kd> !niemiro.auto_errrec; q
    ===============================================================================
    Common Platform Error Record @ fffffa8007bd9028
    -------------------------------------------------------------------------------
    Record Id     : 01ce7746d486c065
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 7/2/2013 5:14:57 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8007bd90a8
    Section       @ fffffa8007bd9180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000006fb
    Processor ID  : 0x0000000000000003
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8007bd90f0
    Section       @ fffffa8007bd9240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000003
    CPU Id        : fb 06 00 00 00 08 04 03 - bd e3 00 00 ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa8007bd9240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8007bd9138
    Section       @ fffffa8007bd92c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 3 Bank 0)
      Status      : 0xf200004000000800
    
    
     
  3. ViperGXP

    ViperGXP New Member

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    I am having trouble uploading the compressed zip to the boards. I have just created a folder with all necessary files after running the W7F software and compressed the folder. It is only 1.49 MB and even with the 10MB Limit I keep getting a error icon when I try to upload the new folder. Is there something I am doing wrong?

    This is the error I get.

    [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038"]"

    Although I uploaded the compressed folder online so you can download and view it. I added the link in my original post
     
    #3 ViperGXP, Jul 2, 2013
    Last edited: Jul 2, 2013
  4. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Sorry, but I have no idea why the upload function isn't working. But I usually recommend uploading to a free file-hosting service - which you've already done.

    Only 147 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Nothing much else shows up in the reports that you've attached. If fixing the things that I've mentioned doesn't help (both in my previous post and the Windows Updates from this post), then start with hard drive and memory diagnostics: Hardware Diagnostics
     
  5. ViperGXP

    ViperGXP New Member

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    I ran windows update and there are no more updates available after multiple attempts it say I am up to date.

    Also I have some more information that might be helpful.


    I ran a full scan of Malwarebytes and MSE and got no infections.

    I ran Prime 95 for for a couple of hours.

    I ran Memtest for two passes and it was fine

    I ran chkdsk through windows and the full test ran upon reboot. The sector check/repair went through all 5 parts (1-5) and the test stated it was completed and the computer rebooted fine.

    I used to use Chrome and I had the same issue. I started using Firefox for my default browser for about a month and the BSOD frequencies vary. I get the same problem with Internet Explorer.

    My computer used to be overclocked two years ago at 3.2 ghz but I brought it back to stock because I feared heating issues and possible instability. I used to get BSOD as well but not as frequent and the code I got was different. (I forgot what the code was but it was not a 124).

    It does not freeze always on the hour mark. Its an average from when my computer if off for a long period of time. Sometimes it happens in 10 minutes or every couple of hours. I thought it was heat but my temps are normal and all of my wires are fine. I even changed my HDD cables and still have the issue.

    I update my video card drivers through Nvidia's website and run the installer provided.

    The freezes have been occurring since 6 months ago. It stopped for awhile an resumed in more frequency since last week. I have had windows 7 installed since 2010

    I recently download Wise Care 365 and ran a full run including cleaning up, repairing, and defragging the registry (made a restore point as well before the scan)

    So far I have not had any more BSOD. I am hoping maybe the software fixed the issue. But I fear the problem will persist.
     
    #5 ViperGXP, Jul 3, 2013
    Last edited: Jul 3, 2013
  6. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    If you've fixed all the issues that I pointed out (especially the ASACPI.sys driver), then if the STOP 0x124 BSOD's continue - it's most likely a hardware problem.

    Run these hardware diagnostics: Hardware Diagnostics
    If that doesn't fix it, then try this procedure: Hardware Stripdown Troubleshooting
     

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