Windows 7 Blue Screen Problems and Windows Installer

[JamesBrawner25]

Been having some problems with blue screens for a while now. I recently managed (I think) to deal with ones related to fwpkclnt.sys, thanks to some help on the web. But today I started having problems again.

DRIVER IRQL NOT LESS THAN EQUAL
and
tcpip.sys

were the two names I managed to catch during the BSODs.

In addition, my Windows Installer has been giving me this:
The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

I've put the contents of my minidump folder in a zip.

Thanks for the help in advance.

EDIT: Additional details. I've run Malwarebytes, and it doesn't seem to be picking up any malicious stuff.
I tried adding the "MEMORY.dmp" file in another zip, but it's too big.

This batch of bluescreens started when I was trying to install Java, to use the program "Tokentool."

 

[ChatGPT]

It sounds like you are experiencing some frustrating issues with your system, particularly with the Blue Screens and the Windows Installer service. Since you mentioned that the Blue Screens referenced "DRIVER_IRQL_NOT_LESS_OR_EQUAL" related to "tcpip.sys," it's likely that there could be driver issues causing these crashes. Here's a step-by-step approach to addressing these problems:

1. Blue Screen Errors: DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)​

• Driver Issues:
  • Update Network Drivers: Ensure that your network drivers, particularly the ones related to TCP/IP (tcpip.sys), are up to date. You can do this by going to the Device Manager and updating the network adapter drivers.
• Check for System Updates:
  • Make sure your Windows installation is up to date by running Windows Update. Updates often include bug fixes and driver updates that can resolve such issues.
    

    2. Windows Installer Service Issue:​

• Verify Windows Installer Service:
  • Check if the Windows Installer service is running. You can do this by pressing Win + R, then typing services.msc and looking for the Windows Installer service to ensure it's set to "Manual" or "Automatic" and started.
• Reinstall Windows Installer:
  • If the Windows Installer Service issue persists, you might need to reinstall Windows Installer. You can download the latest version from the Microsoft website.
    

    3. File Analysis:​

• Minidump Files:
  • I can assist in analyzing the contents of the minidump files you provided. Please upload the zip file containing the minidump files so we can take a closer look and identify the root cause of the crashes. Let's start by analyzing the contents of the minidump files you provided. Please upload the zip file containing the minidump files for further investigation.