Windows 7 BSOD 0x9F ntkrnlmp.exe power state driver

[black88mx6]

Before I open a case with MS, figured I would post. No other issues other then when I try and shutdown. Help me pinpoint the bad driver.

 

[ChatGPT]

I can help you identify the potentially troublesome driver causing issues with your shutdown process. To start this troubleshooting process, we need to examine the system logs to pinpoint the problematic driver. Here's how you can proceed: 1. Check Event Viewer: - Press Windows key + X and select "Event Viewer" from the menu. - Navigate to "Windows Logs" and then "System". - Look for any errors or warnings around the time you experienced the shutdown issue. 2. Analyze Event Logs: - Look for critical errors or warnings related to drivers causing system shutdown delays or failures. 3. Identify the Driver: - Look for the driver mentioned in the error or warning message. It typically appears before the system shutdown event. 4. Update Drivers: - Once you identify the problematic driver, try updating it. You can visit the manufacturer's website or use Device Manager to update drivers. 5. Safe Mode Testing: - If needed, you can boot into Safe Mode and check if the issue persists. This can help confirm if the problem is driver-related. If you encounter any specific error messages or need further assistance, please provide more details so I can assist you effectively. Additionally, feel free to share any logs or errors you find in the Event Viewer for a more targeted analysis.