BSOD 51 registery error

#1
I've included what I think is everything the thread asked. If theres anything else please let me know. After shutting down and later starting my computer to install windows update. Shortly after loading the desktop BSOD happens. Now I've tried triggering BSOD again but now it just freezes instead.
Please note on CPU-z the Memory, SPD, Graphics tab were all blank
 


Attachments

Last edited:

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Unfortunately no dmp files were included, please resend.
 


#3
Okay I added some stuff I think wasnt included in the first zip
 


Attachments

Pauli

Extraordinary Member
Premium Supporter
#4
You could try a restore point before the Windows updates you mention. Do it through Safe Mode = press F8 when Windows starts. Then, when Windows restarts, go one update at a time = take off automatic updates. It seems you have problems with WudPF.sys, it's a legitimate Windows file, but it can collide with several others. If you have automatic updates for other programs, it might be wise to take them off, you could try them later, step by step.

Best wishes. :)
 


#5
I dont have any restore points. Safe mode is how Im still able to use this forum!
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#6
Code:
*******************************************************************************
*                                                                            *
*                        Bugcheck Analysis                                    *
*                                                                            *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa800175ab60, fffff800042824d0}

Implicit thread is now fffffa80`0175ab60
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : umbus.sys
Hi,

thanks for resending the dump files. If possible try removing the last update you received. Your also missing a service pack which can be found here:
http://www.microsoft.com/en-gb/download/details.aspx?id=5842
It might be easier installing it this way other than using your updater for now. Please change the settings to only 'check' for updates and not to automatically download them.
Using the sp1 update, If you run into issues try the system readiness tool:
.http://www.microsoft.com/en-gb/download/details.aspx?id=3132

Also your machine is in need of updating of both drivers and bios. Laptop manufacturers supply these themselves and yours can be found here:
http://support.toshiba.com/support/modelHome?freeText=PSC08U-05X038
 


Trouble

Noob Whisperer
#7
Give it a go without your Norton Symantec Security Suite installed.
Use programs and features applet in the control panel to uninstall your Norton / Symantec software and follow that up with the vendor specific proprietary removal tool from here.
Replace it at least for the time being with Microsoft Security Essentials from here
See how it goes.
 


#8
Oh wow thanks for the help guys, but I have no clue what exactly to install for the drivers.

Ok I downloaded the service pack and restarted and it installed and completely removed Norton. Then I changed the windows update to "check" Now the computer doesn't BSOD anymore but.....For Bios I click the icon on the desktop and then it opens a prompt to Install from windows, a disc, or view the instructions. Being as I don't have a disc I chose install from windows. On the next prompt my computer freezes. I've also tried this in safe mode but some of the required drivers aren't loaded. So I'm not quite sure what to do now.
Also my computer runs significantly faster in safe mode compared to normal startup. Is there any way to determine whats bogging me down?
 


Last edited:
#10
Yes, thats it.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#11
Hmm... Try running it as admin (basically right click the icon and choose run as admin) other than that see if Toshiba have a FAQ on updating the bios.
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.