Windows 7 [BSOD] DIVER_POWER_STATE_FAILURE

[ChefChaudart]

Hello,

I got regularly BSOD on my Asus G73, W7 64 bits; (after resuming from hibernation)

1. No problem with RAM
2. I tried different AV & FW with same results.
3. No unidentified USB devices.

Any help would be highly appreciated.

Cheers

 

[Captain Jack]

Hi there,

One of the USB device is casuing the system to crash. Here are few issue I found.

Bluetooth device BTHENUM \ {00001204-0000-1000-8000-000F & _LOCALMFG 00805F9B34FB} \ 8 & 18639A8 & 0 & 2D2E00000000_C00000000 The drivers for this device are not installed.

Agnitum Firewall Driver ROOT \ LEGACY_AFW \ 0000 This device is not present, not working properly, or all the drivers are not installed. [ I would recommend to uninstall that Firewall]

ASWFilt ROOT \ LEGACY_ASWFILT \ 0000 This device is not present, not working properly, or all the drivers are not installed. [Related to same firewall]

VBEngNT ROOT \ LEGACY_VBENGNT \ 0000 This device is not present, not working properly, or all the drivers are not installed. [ Agnitum Ltd. Host Protection Component]

So uninstall those Firewall / Antispy protection and install Microsoft Security essentials. Update the Bluetooth drivers if didn't find any then replace with new device that supports Windows 7.

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800a496060, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa8016927b80, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa8016927b80

DEVICE_OBJECT: fffffa800a496060

DRIVER_OBJECT: fffffa801193e060

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0c15

MODULE_NAME: usbhub

FAULTING_MODULE: fffff8800533c000 usbhub

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff8000373c9c2 to fffff800036cfd00

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`0373c9c2 : 00000000`0000009f 00000000`00000003 fffffa80`0a496060 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`036db652 : fffff800`00b9c600 fffff800`00b9c600 00000000`00000002 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`00b9c570 fffff800`036db4f6 : fffffa80`11bcd148 fffffa80`11bcd148 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`036db3de : 000001e5`45f913a4 fffff800`00b9cc58 00000000`00cbdcfe fffff800`03847248 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`036db1c7 : 00000057`ac72eec3 00000057`00cbdcfe 00000057`ac72eec8 00000000`000000fe : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`036c7a2a : fffff800`03842e80 fffff800`03850cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_usbhub.sys

BUCKET_ID:  X64_0x9F_IMAGE_usbhub.sys

Followup: MachineOwner
---------

 

[ChefChaudart]

Hello,

Thank you very much for your analysis.

I already un installed Agnitum FW, but pieces are still there ...

Update the Bluetooth drivers if didn't find any then replace with new device that supports Windows 7.

What is the best way to update the BT driver ? I did already all the updates from Asus..

If not possible, and as I do not use BT, is there a possibility to completly remove it ?

Best Regards.
Pascal

 

[Captain Jack]

Go to the Manufacture's website and see if you have an updated version. if not go to Programs and Features in control panel and remove the Bluetooth software. Then go to Start under search type in Device Manager and in that list if you see anything referring to Bluetooth then right click on it and click on uninstall. Regarding Firewall refer this article Link Removed - Invalid URL

 

[ChefChaudart]

Ok, thanks.

By the way, do you have any idea why my USB peripherals are often not working when going out from hibernation ? I have to unplug / replug them to get them working.

Many thanks.
Pascal