BSOD! Event ID:1033

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by computertech, May 27, 2015.

  1. computertech

    computertech New Member

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    Today for the first time i got the BSOD.

    My pc is desktop running windows 7 64-bit.

    I have Norton v11 antivirus protection and google chrome web browser.

    80GB hard disk, MSI motherboard, 1GB RAM, (If you need further info please ask me)



    I unable to read the Blue screen as it appears for 2 seconds (the line which i see is dumping physical memorybut not sure)

    and then my pc restarts and i got this message





    Windows has recovered from an Unexpected shutdown



    Problem signature:

    Problem event name: Blue screen

    OS version : 6.1.7600.2.0.0.256.1

    Locale ID: 1033



    Additional Info about this problem:



    BCCode : 3b

    BCP1 : 00000000C0000005

    BCP2 : FFFFFF960002E03D6

    BCP3 : FFFFFF8800279DD70

    BCP4 : 0000000000000000



    OS Version:6_1_7600

    product:256_1

    Files that help describe the problem:

    c;\windows\Minidump\052715-35786-01.dmp

    c:\Users\star\Appdata\local\Temp\WER-106439-0.sysdata.xml







    Note: But when i try to open minidump it shows access denied. I dont know what to do..

    Please help me
     
  2. kemical

    kemical Windows Forum Admin
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  3. computertech

    computertech New Member

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    Hello
    I attach the zip file for mini dump
     

    Attached Files:

    #3 computertech, May 28, 2015
    Last edited: May 28, 2015
  4. kemical

    kemical Windows Forum Admin
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    Hi,
    we need to see the actual dump file proper. Did you try the app in the thread I posted?
    Also I can tell your missing a critical service pack for windows 7. Please download and install SP1 from here:
    http://www.microsoft.com/en-gb/download/details.aspx?id=5842
    You want the 'exe' download, scroll down and it's the last one
     
    #4 kemical, May 28, 2015
    Last edited: May 28, 2015
  5. computertech

    computertech New Member

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    Thanks for the help kemical!
     
  6. kemical

    kemical Windows Forum Admin
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    Let me know how you get on.
     
  7. computertech

    computertech New Member

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    No my dump files gone when i did disk clean up!..
    But i did not install any hardware recently!.
    also my graphic update is done recently.
    anti virus also updated!
    May be i am open lots of applications in the background which may cause this..
    also i download third party softwares which may cause this. i uninstall all those and reduce the number of background applications...
    Not receive another BSOD my pc running fine..
    thank you for your valuable time..
    Regards
     
  8. kemical

    kemical Windows Forum Admin
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    Ok well good luck and if you should need to please post back.. :)
     
    computertech likes this.

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