BSOD! Event ID:1033

#1
Today for the first time i got the BSOD.

My pc is desktop running windows 7 64-bit.

I have Norton v11 antivirus protection and google chrome web browser.

80GB hard disk, MSI motherboard, 1GB RAM, (If you need further info please ask me)



I unable to read the Blue screen as it appears for 2 seconds (the line which i see is dumping physical memorybut not sure)

and then my pc restarts and i got this message





Windows has recovered from an Unexpected shutdown



Problem signature:

Problem event name: Blue screen

OS version : 6.1.7600.2.0.0.256.1

Locale ID: 1033



Additional Info about this problem:



BCCode : 3b

BCP1 : 00000000C0000005

BCP2 : FFFFFF960002E03D6

BCP3 : FFFFFF8800279DD70

BCP4 : 0000000000000000



OS Version:6_1_7600

product:256_1

Files that help describe the problem:

c;\windows\Minidump\052715-35786-01.dmp

c:\Users\star\Appdata\local\Temp\WER-106439-0.sysdata.xml







Note: But when i try to open minidump it shows access denied. I dont know what to do..

Please help me
 


#3
Hello
I attach the zip file for mini dump
 


Attachments

Last edited:

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
Hi,
we need to see the actual dump file proper. Did you try the app in the thread I posted?
Also I can tell your missing a critical service pack for windows 7. Please download and install SP1 from here:
http://www.microsoft.com/en-gb/download/details.aspx?id=5842
You want the 'exe' download, scroll down and it's the last one
 


Last edited:
#5
Thanks for the help kemical!
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#6
Let me know how you get on.
 


#7
No my dump files gone when i did disk clean up!..
But i did not install any hardware recently!.
also my graphic update is done recently.
anti virus also updated!
May be i am open lots of applications in the background which may cause this..
also i download third party softwares which may cause this. i uninstall all those and reduce the number of background applications...
Not receive another BSOD my pc running fine..
thank you for your valuable time..
Regards
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#8
Ok well good luck and if you should need to please post back.. :)
 


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