BSOD for fresh install Windows 7 during SP1

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Droooom, Sep 13, 2012.

  1. Droooom

    Droooom New Member

    Jul 16, 2011
    Likes Received:

    I've just made a new fresh install of Windows 7 - 64bits (legal version). Everything was fine, all drivers were up to date.

    But, when I install updates from Windows Update, during the installation of the SP1 (when the screen is "do not turn off the computer"), the computer reboots, and it said that it occurs a BSOD !? I've seen nothing.

    According to Whocrashed, it's because of BAD_POOL_HEADER, from ntoskrnl.exe (which belongs to Nvidia I think) and e1c62x64.sys (for Intel LAN)... After reboot, Windows continues slowly its updates like everything was OK... but I wonder is that SP1 & updates have been compromised (poorly done, half or what) 'cause of this BSOD? Should I reformat the computer?

    Windows Update indicates that all these updates were successful... but I'm little paranoid, I worry about it: I don't want to get BSOD later because of this...

    View attachment

    Thank you!
    Best regards.

    i5 2500k - 8Go Mem - 460GTX - Windows 7 Premium 64bits
  2. kurteb

    kurteb Senior Member

    Jan 10, 2012
    Likes Received:
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in certain drivers, not because of faulty RAM modules (that 3rd party nvidia driver).. if you want to check your memory here is the help page:Memory Diagnostics Tool - Windows 7 Forums hope this helps
  3. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Mar 22, 2010
    Likes Received:
    At the time of the attached BSOD - SP1 wasn't installed

    I'd also suggest (in case of a corruption in the LAN driver):
    - downloading a fresh copy of the driver package for the e1c62x64.sys driver
    - un-installing the current driver package for your Intel LAN software (and the e1c62x64.sys driver)
    - installing the freshly downloaded copy of the driver package.

    Please provide this information so we can see if there are other possible problem areas:

    The following is for information purposes only.
    [font=lucida console]**************************Thu Sep 13 06:06:54.676 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\091312-52931-01.dmp]
    Windows 7 Kernel Version [B]7600 [/B]MP (4 procs) Free x64
    Built by: [B]7600[/B].17017.amd64fre.win7_gdr.120503-2030
    System Uptime:[B]0 days 0:06:01.644[/B]
    BugCheck Code: [B]BugCheck 19, {20, fffffa800caa4380, fffffa800caa44a0, 412000c}[/B]
    *** WARNING: Unable to verify timestamp for e1c62x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]e1c62x64.sys ( e1c62x64+1bec2 )[/B]
    BugCheck Info: [B]BAD_POOL_HEADER (19)[/B]
    BUGCHECK_STR:  0x19_20
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x19_20_e1c62x64+1bec2[/B]
    CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: [B]3310[/B]
      BIOS Version                  3402
      BIOS Release Date             04/27/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name

    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    [font=lucida console]**************************Thu Sep 13 06:06:54.676 2012 (UTC - 4:00)**************************
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
    asmtxhci.sys                Wed Feb 23 21:25:47 2011 (4D65C1AB)
    asmthub3.sys                Wed Feb 23 21:25:56 2011 (4D65C1B4)
    jraid.sys                   Thu May 19 03:55:18 2011 (4DD4CCE6)
    HECIx64.sys                 Thu Sep 22 12:38:44 2011 (4E7B6494)
    IntcDAud.sys                Tue Dec  6 06:23:07 2011 (4EDDFB1B)
    nvhda64v.sys                Wed Apr 18 13:07:54 2012 (4F8EF4EA)
    nvlddmkm.sys                Tue May 15 03:35:36 2012 (4FB20748)
    igdkmd64.sys                Mon May 21 15:04:11 2012 (4FBA91AB)
    iaStor.sys                  Wed May 30 16:40:40 2012 (4FC685C8)
    RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
    e1c62x64.sys                Fri Aug 10 18:44:15 2012 (50258EBF)
    aswFsBlk.SYS                Tue Aug 21 05:04:55 2012 (50334F37)
    aswMonFlt.sys               Tue Aug 21 05:05:00 2012 (50334F3C)
    aswTdi.SYS                  Tue Aug 21 05:05:01 2012 (50334F3D)
    aswrdr2.sys                 Tue Aug 21 05:05:16 2012 (50334F4C)
    aswSP.SYS                   Tue Aug 21 05:05:54 2012 (50334F72)
    aswSnx.SYS                  Tue Aug 21 05:05:56 2012 (50334F74)

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