Windows 7 BSOD when Waking from Sleep

kemical

Essential Member

Joined

Aug 28, 2007

Messages

36,176

• Jun 23, 2015

• #2

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800c1aeb30, fffffa800c1aee10, fffff80003197270}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner

Hi,
all your dump files pointed to the same thing. It seems a system process is being terminated which causes the bsod. This is probably related to the operating system but a driver could well be in the mix somewhere.
Can you post the CBS log please and I'll take a look at what is corrupted.

Most of your drivers aren't too bad apart from this one:
k57nd60a.sys Fri Oct 16 11:29:38 2009: Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
http://www.broadcom.com/support/?gid=12

I didn't see any drivers for the Syba SATA card please install:
Link Removed

Does the SSD have the latest firmware?

 

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M

Mike88e

New Member

Joined

Jun 23, 2015

Messages

3

• Jun 23, 2015

• Thread Author
• #3

Hi kemical
Thanks for your reply.

I have attached the CBS log.

I just checked the SSD, it has the latest firmware.

The Syba card has two chips, one is Asmedia 1061 for the Sata controller and the other one is Etron for the USB controller.
The drivers for the Asmedia chip are ahcipp64.dll v1.0.0.1 and asahci64.sys v1.4.1.000
The drivers for the Etron chip are EtronXHCI.sys v0.00.0000.0119 and EtronHub3.sys v0.00.0000.0119
I got this information from the Device Manager.
The drivers were downloaded from the Asmedia and Etron websites since the drivers from the Syba cd were outdated.

 

Attachments

• CBS.zip

  541.1 KB · Views: 227

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kemical

Essential Member

Joined

Aug 28, 2007

Messages

36,176

• Jun 24, 2015

• #4

Hi,
looking through the CBS logs it looks like a telemetry client that is corrupted:

Code:

 Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

I doubt if this would cause you major problems but how is the system running now and did you update the Broadcom driver above?

Please post any new dump files.

 

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Solution

M

Mike88e

New Member

Joined

Jun 23, 2015

Messages

3

• Jul 1, 2015

• Thread Author
• #5

Hi Kemical
I installed the driver but im still having the BSOD problem.

 

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Trouble

Noob Whisperer

Joined

Nov 30, 2009

Messages

13,722

• Jul 1, 2015

• #6

Mike88e said:

I installed the driver but im still having the BSOD problem.

Click to expand...

So maybe attach them to your next post??

kemical said:

Please post any new dump files.

Click to expand...

 

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kemical

Essential Member

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Aug 28, 2007

Messages

36,176

• Jul 1, 2015

• #7

Yes please post any new dump files as parameters may change so it's always worth debugging new dumps.

 

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