Windows 7 BSOD while gaming

V

Vaidas

New Member
Joined
Aug 5, 2014
Messages
5
Hello,
Reacently my computer had a crash BSOD and a dump file appear in c:\windows\minidump.
I am uploading it here, for those who may wish to reviw it.
 

Attachments

Solution
Vaidas said:
Still geting blue screan with this error code 0xa00000001. And I don't have permision to open crash dmp file
Click to expand...
That particular error code is specific to AMD drivers and can mean either there's an issue with the card itself or your PSU isn't supplying the required voltage.
Try running Furmark keeping a note of temperatures. If the machine crashes whilst running Furmark then that could also mean either the card is faulty, not enough juice from the PSU or it overheated:
http://www.ozone3d.net/benchmarks/fur/

Please post the make and model of your GPU and PSU including wattage.

Post any new dump files
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Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80047af4e0, fffff88003c7edac, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+bdac )

Followup: MachineOwner
Hi,
the above dump file is blaming the GPU driver which for some reason crashed, tried to be reset and then the system timed out causing the bsod. There are numerous reasons why your gpu driver crashed in the first place and looking through the dump file I notice your missing a few important updates.

Code: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
This tells me your missing Service Pack 1 which is a critical update for windows 7. To download the iso file go here:
Link Removed
If you encounter issues on installing then you may need the update readiness tool:
Link Removed

BiosVersion = 0802
BiosReleaseDate = 10/08/2012
Several Bios updates have been released all to do with stability:
http://www.asus.com/Motherboards/P8H61M_LX_PLUS_R20/HelpDesk_Download/

Try removing your gpu driver using this application:
Link Removed
That will remove any old bits of driver left lying around from previous installations.
Re-install the latest AMD Whql driver:
Link Removed

avgidsha.sys Tue Jun 17 15:06:20 2014: AVG Anti-Virus known on occasion to cause issues. Please remove during this period and install MSE as it's more stable (you can always install AVG after):
Link Removed

Please run the Intel driver update utility:
Link Removed

Rt64win7.sys Tue Jun 12 15:00:29 2012: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:
Link Removed

Post any new dump files
 
Upvote 0 Downvote
Still geting blue screan with this error code 0xa00000001. And I don't have permision to open crash dmp file
 
Last edited:
Upvote 0 Downvote
Vaidas said:
Still geting blue screan with this error code 0xa00000001. And I don't have permision to open crash dmp file
Click to expand...

You need to read this first post in this sticky Link Removed
And run the utility as an administrator and attach it to your next post.
That should resolve any issues getting the information and dump files
 
Upvote 0 Downvote
Vaidas said:
Still geting blue screan with this error code 0xa00000001. And I don't have permision to open crash dmp file
Click to expand...
That particular error code is specific to AMD drivers and can mean either there's an issue with the card itself or your PSU isn't supplying the required voltage.
Try running Furmark keeping a note of temperatures. If the machine crashes whilst running Furmark then that could also mean either the card is faulty, not enough juice from the PSU or it overheated:
http://www.ozone3d.net/benchmarks/fur/

Please post the make and model of your GPU and PSU including wattage.

Post any new dump files
 
Upvote 0 Downvote
Solution
Temps looks good 67c on full load and fan speed at 50 percent. My GPU Asus radeon r9 270 2Gb GDDR5 PSU Fortron ATX hexa 500W
 
Last edited:
Upvote 0 Downvote
Hmm... I've been doing some Googling trying to find out if your PSU is good enough. Your right on the limit with 500W and I've also read that the card requires 25A on the 12v Rail. Your PSU only delivers 18A..
When does the bsod happen? Can you reproduce it every time or is it more random than that? Also please post any further dump files you may have.
 
Upvote 0 Downvote
If it didn't crash whilst running Furmark and also going by what you say above your PSU is probably just enough. It could be that some corruption has set in so try running the system file checker. Open an admin command prompt and type:
sfc /scannow
Press enter and await results.
 
Upvote 0 Downvote
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+26c6e )

Followup: MachineOwner
Hi,
something is causing your gpu driver to crash. You still need to update the bios. As I posted above many of the updates pertain to stability and could well be the answer to your issues:

BiosVersion = 0802
BiosReleaseDate = 10/08/2012
Several Bios updates have been released all to do with stability:
http://www.asus.com/Motherboards/P8H61M_LX_PLUS_R20/HelpDesk_Download/

This is the support section on updating the Bios:
Link Removed
 
Upvote 0 Downvote
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