Hi and welcome to the forum
Thanks for your zipped report, and I've taken a quick look through it and don't really see anything sticking it's head out that could cause your BSOD problem. However, there are some things you can do to also help us until we get one of our Crash Dump Analysts to help you further.
One of those is, take a look at these instructions on this link and post the resulting file back here to this thread. Each tech forum has their own sets of tools from analyzing problems with computers, so start here:
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Our Crash Dump experts may be able to assist you better with capturing your Crash Dump. Usually, we don't take a full dump report, but rather the Mini Dump report is the one we prefer.
In the meantime, I would locate your purchase receipt for this laptop, as it appears to be quite new. Is it less than 1 year old? If so, it's covered by the
ASUS factory warranty if failure occurs and it's a manufacturing defect or similar. You could return it to your place of purchase, if it's a physical computer store, or if online you can phone them up and ask them if they have a repair depot close to where you live. Otherwise, if it's out of the country, you may have to ship it to them which costs about $50-$60 US. After they repair your laptop and replace any defective parts they will pay the return shipping to you.
Looking through your report fixes, I noticed that you are getting a lot of
Hardware Errors, which is quite unusual for a new laptop. Also, your laptop has 2 drives in it (the SSD and the HDD). Usually when troubleshooting these kinds of problems, the secondary HDD would need to be disconnected from the laptop and the bootdrive (C: drive) would need to be tested alone. Depending on how your laptop is built, you might not have an access port on the bottom of the laptop case, but if you do, you can disconnect it there without opening the entire case and test your SSD drive using instructions from this link:
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If your SSD drive has failed, of course it would need to be replaced, and if your laptop is still under factory warranty, you can get that done for free by ASUS not including the shipping costs of course. If outside of warranty that can be a costly repair, $140-$180 US or so.
The other issue you have to be careful of is that even opening a hard drive access port or the lower part of the laptop case, often results in
VOIDING your Warranty; so I wouldn't do it. Even though there may not be tape sensors there and you don't see them, if you open it up and can't get it working again, and ship it back to ASUS, techs there can tell if you opened it up and voided your Warranty. Which means that they will not pay to fix it for you. They will call or E-mail you to notify you that you voided your Warranty, and if you want it fixed quote you a cost, which no doubt will be very expensive. If this happens to you, don't be surprised if their repair charge to get your laptop going again is close to the original price your paid for the laptop!
So, be a little patient here, get us back our report and wait for further instructions. And the 2 things you can do again are:
1.) Check to see if your laptop is still within the 1 yr. factory warranty period before you do anything.
2.) Ensure that all your Personal Data (Library Folders) are backed up to external media. This is also extremely important, because if we can't help you fix it, and your laptop
IS in Warranty period and you ship it back to them, if they have to replace the SSD drive, HDD drive, or the Motherboard, in most cases your windows drive will be completely erased of programs and data and restored to out-of-box condition. This means that anything you now have on that laptop that is important to you, you better have backed up somewhere else, because it will be returned without it.
Let us know how you get on or if you have any further questions along the way.
Best of luck,
<<BIGBEARJEDI>>
