mihr85

Well-Known Member
Joined
Sep 29, 2010
Messages
45
Hey everyone

Seeing as how I'm in the BSOD forum, you won't be surprised to hear me say it, but BSODs and me, we go way back.
Ever since the first day I purchased my laptop, I've been having them (no refund and 2 exchanges for the same model at the store, they wouldn't agree to anything else).
So I decided to try and solve this problem, but I literally tried everything (and since my computer didn't come with a recovery disc, so I can't re-install windows), I am really out of options.
I tried to get help at the Toshiba forums (since my laptop is a brand new Toshiba), but no solutions there.
I tried updates, software switches, BIOS updates, nothing helped.
I really don't know what to do anymore.

My laptops' specs are:
Toshiba A500 series.
Windows 7, 64bit home Premium.
CPU Intel Core 2 Duo P8700 @ 2.53GHz
4GB Ram
VGA nVIDIA GeForce GT 230M

One thing I noticed lately (don't know if it's new), when I opened Device Manager, I see under "Memory technology driver", all components have the error sign next to them; for further details, the components are:
JMB38X MS Host Controller.
JMB38X SD Host Controller.
JMB38X SD/MMC Host Controller.
JMB38X xD Host Controller.

You may note that just today, I uninstalled McAfee (thinking that the problem was related to it as I saw in some forums) and installed Norton Antivirus 2011 instead.
I also found a new BIOS update on the Toshiba forums for my model, and I updated it, but I got 2 BSODs after, so I guess that wasn't the problem.

If you can offer ANY kind of assistance, I would really appreciate it, since I've gotten to a point where I either throw my laptop out the balcony or throw myself out (purchasing a new one is out of the question since I can't afford it).

I attached my Minidump folder as requested in the Sticky thread of this forum, I hope it helps.
Thank you in advance.View attachment DMP.zip
 


Last edited:
Solution
Wow, you have the only 0x124 error that I've ever seen in my life of 10s of thousands of crash dumps, that actually tells the problem clearly.

It is your jmcr.sys driver. You lucked out greatly here for sure. It's the J-Micron card reader driver.

Install this to fix it and enjoy. You might have a faulty card in one of the slots instead, so remove any too:

Link Removed

Code:
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8005aa0038, f2000040, 800}

Unable to load image \SystemRoot\system32\DRIVERS\jmcr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for jmcr.sys
*** ERROR: Module load completed but symbols...
JMB38X MS Host Controller.
JMB38X SD Host Controller.
JMB38X SD/MMC Host Controller.
JMB38X xD Host Controller


Those devices are Jmicron:

Link Removed due to 404 Error


Late me take a look at your crash file now ...
 


One thing I noticed a few minutes ago: the Memory Technology Driver doesn't always show in my Device Manager.
Just now after reading your reply, I checked my Device Manager, and the entire section was missing.
I scanned for hardware changes a few times, still nothing. It won't show.

What do you make of that?
 


Last edited:
092910-24538-01.dmp
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
PROCESS_NAME: System
Stack: jmcr, SCSIPORT!, nt!, jmcr, nt!
caused by : jmcr.sys ( jmcr+edf5 )



1. Update your JMicron JMB38X Memory Card Reader Driver:

jmcr.sys Mon Jul 20 14:39:02 2009
JMicron JMB38X Memory Card Reader Driver
http://www.jmicron.com/Driver.htm


Also update other drivers:

sptd sptd.sys Sun Oct 11 23:55:14 2009
Duplex Secure
Link Removed

Rt64win7.sys Fri May 22 17:52:30 2009
Realtek Network
Link Removed

iaStor.sys Fri Jun 05 04:53:40 2009
Intel Storage drivers
Link Removed



2. Also, you may want to replace your Symantec with Microsoft Security Essentials as they are more stable.



This should fix it. If not, attach your fresh crash dumps.

~~~~~~~~~~~



pgeffect.sys Mon Jun 22 12:00:11 2009
tosrfec.sys Mon Jun 01 09:58:53 2009
SynTP.sys Mon Aug 17 21:35:16 2009
nvhda64v.sys Fri Aug 21 23:23:50 2009
thpdrv.sys Mon Jun 29 05:02:56 2009
tos_sps64.sys Wed Jun 24 08:31:09 2009
GEARAspiWDM.sys Mon May 18 15:17:04 2009


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\092910-24538-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03605000 PsLoadedModuleList = 0xfffff800`03842e50
System Uptime: 0 days 0:01:11.811
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
............................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {29, 9, 0, fffff88009ac8df5}

Unable to load image \SystemRoot\system32\DRIVERS\jmcr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for jmcr.sys
*** ERROR: Module load completed but symbols could not be loaded for jmcr.sys
Probably caused by : jmcr.sys ( jmcr+edf5 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000029, memory referenced
Arg2: 0000000000000009, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88009ac8df5, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800038ad0e0
 0000000000000029 

CURRENT_IRQL:  9

FAULTING_IP: 
jmcr+edf5
fffff880`09ac8df5 448a4029        mov     r8b,byte ptr [rax+29h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff880031d2040 -- (.trap 0xfffff880031d2040)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8007965980
rdx=fffff880031d2258 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88009ac8df5 rsp=fffff880031d21d0 rbp=fffffa800732ee50
 r8=fffffa80079679af  r9=0000000000000000 r10=0000000000000000
r11=fffff8800b4df000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
jmcr+0xedf5:
fffff880`09ac8df5 448a4029        mov     r8b,byte ptr [rax+29h] ds:7140:00000000`00000029=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003674ca9 to fffff80003675740

STACK_TEXT:  
fffff880`031d1ef8 fffff800`03674ca9 : 00000000`0000000a 00000000`00000029 00000000`00000009 00000000`00000000 : nt!KeBugCheckEx
fffff880`031d1f00 fffff800`03673920 : 00000000`0000002f fffffa80`07967018 00000000`00000003 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`031d2040 fffff880`09ac8df5 : fffff880`011d6110 fffffa80`07965980 00000000`00000001 fffffa80`07914af0 : nt!KiPageFault+0x260
fffff880`031d21d0 fffff880`011d6110 : fffffa80`07965980 00000000`00000001 fffffa80`07914af0 00000000`00000001 : jmcr+0xedf5
fffff880`031d21d8 fffffa80`07965980 : 00000000`00000001 fffffa80`07914af0 00000000`00000001 fffff880`09abb861 : SCSIPORT!WPP_GLOBAL_Control
fffff880`031d21e0 00000000`00000001 : fffffa80`07914af0 00000000`00000001 fffff880`09abb861 fffffa80`07967018 : 0xfffffa80`07965980
fffff880`031d21e8 fffffa80`07914af0 : 00000000`00000001 fffff880`09abb861 fffffa80`07967018 fffffa80`07914af0 : 0x1
fffff880`031d21f0 00000000`00000001 : fffff880`09abb861 fffffa80`07967018 fffffa80`07914af0 00000000`00000000 : 0xfffffa80`07914af0
fffff880`031d21f8 fffff880`09abb861 : fffffa80`07967018 fffffa80`07914af0 00000000`00000000 fffff880`011d0df3 : 0x1
fffff880`031d2200 fffffa80`07967018 : fffffa80`07914af0 00000000`00000000 fffff880`011d0df3 fffff880`011d6110 : jmcr+0x1861
fffff880`031d2208 fffffa80`07914af0 : 00000000`00000000 fffff880`011d0df3 fffff880`011d6110 00000000`00000002 : 0xfffffa80`07967018
fffff880`031d2210 00000000`00000000 : fffff880`011d0df3 fffff880`011d6110 00000000`00000002 fffffa80`078e41b0 : 0xfffffa80`07914af0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
jmcr+edf5
fffff880`09ac8df5 448a4029        mov     r8b,byte ptr [rax+29h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  jmcr+edf5

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: jmcr

IMAGE_NAME:  jmcr.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a645756

FAILURE_BUCKET_ID:  X64_0xD1_jmcr+edf5

BUCKET_ID:  X64_0xD1_jmcr+edf5

Followup: MachineOwner
---------





start             end                 module name
fffff880`09aba000 fffff880`09ae1000   jmcr     T (no symbols)           
    Loaded symbol image file: jmcr.sys
    Image path: \SystemRoot\system32\DRIVERS\jmcr.sys
    Image name: jmcr.sys
    Timestamp:        Mon Jul 20 14:39:02 2009 (4A645756)
    CheckSum:         00031731
    ImageSize:        00027000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4




start             end                 module name
fffff800`00ba0000 fffff800`00baa000   kdcom    kdcom.dll    Tue Jul 14 04:31:07 2009 (4A5BDFDB)
fffff800`03605000 fffff800`03be1000   nt       ntkrnlmp.exe Sat Jun 19 07:16:41 2010 (4C1C44A9)
fffff800`03be1000 fffff800`03c2a000   hal      hal.dll      Tue Jul 14 04:27:36 2009 (4A5BDF08)
fffff880`00c21000 fffff880`00c65000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 04:29:10 2009 (4A5BDF66)
fffff880`00c65000 fffff880`00c79000   PSHED    PSHED.dll    Tue Jul 14 04:32:23 2009 (4A5BE027)
fffff880`00c79000 fffff880`00cd7000   CLFS     CLFS.SYS     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`00cd7000 fffff880`00d97000   CI       CI.dll       Tue Jul 14 04:32:13 2009 (4A5BE01D)
fffff880`00d97000 fffff880`00dda000   ks       ks.sys       Thu Mar 04 06:32:25 2010 (4B8F37D9)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  Tue Jul 14 02:20:33 2009 (4A5BC141)
fffff880`00e5c000 fffff880`00e76000   mountmgr mountmgr.sys Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`00e76000 fffff880`00e86000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`00e86000 fffff880`00edc000   USBPORT  USBPORT.SYS  Tue Jul 14 03:06:31 2009 (4A5BCC07)
fffff880`00edc000 fffff880`00f80000   Wdf01000 Wdf01000.sys Tue Jul 14 02:22:07 2009 (4A5BC19F)
fffff880`00f80000 fffff880`00f8f000   WDFLDR   WDFLDR.SYS   Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`00f8f000 fffff880`00fc2000   pci      pci.sys      Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`00fc2000 fffff880`00fd7000   volmgr   volmgr.sys   Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`01000000 fffff880`01057000   ACPI     ACPI.sys     Tue Jul 14 02:19:34 2009 (4A5BC106)
fffff880`01057000 fffff880`01061000   msisadrv msisadrv.sys Tue Jul 14 02:19:26 2009 (4A5BC0FE)
fffff880`01061000 fffff880`0106e000   vdrvroot vdrvroot.sys Tue Jul 14 03:01:31 2009 (4A5BCADB)
fffff880`0106e000 fffff880`01083000   partmgr  partmgr.sys  Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`01083000 fffff880`0108c000   compbatt compbatt.sys Tue Jul 14 02:31:02 2009 (4A5BC3B6)
fffff880`0108c000 fffff880`01093000   pciide   pciide.sys   Tue Jul 14 02:19:49 2009 (4A5BC115)
fffff880`01094000 fffff880`011ba000   sptd     sptd.sys     Sun Oct 11 23:55:14 2009 (4AD24632)
fffff880`011ba000 fffff880`011c3000   WMILIB   WMILIB.SYS   Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`011c3000 fffff880`011f2000   SCSIPORT SCSIPORT.SYS Tue Jul 14 03:01:04 2009 (4A5BCAC0)
fffff880`011f2000 fffff880`011fe000   BATTC    BATTC.SYS    Tue Jul 14 02:31:01 2009 (4A5BC3B5)
fffff880`01200000 fffff880`0124c000   fltmgr   fltmgr.sys   Tue Jul 14 02:19:59 2009 (4A5BC11F)
fffff880`0124c000 fffff880`0127b000   ndiswan  ndiswan.sys  Tue Jul 14 03:10:11 2009 (4A5BCCE3)
fffff880`01285000 fffff880`013a1000   iaStor   iaStor.sys   Fri Jun 05 04:53:40 2009 (4A287AA4)
fffff880`013a1000 fffff880`013aa000   atapi    atapi.sys    Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`013aa000 fffff880`013d4000   ataport  ataport.SYS  Tue Jul 14 02:19:52 2009 (4A5BC118)
fffff880`013d4000 fffff880`013df000   msahci   msahci.sys   Tue Jul 14 03:01:01 2009 (4A5BCABD)
fffff880`013df000 fffff880`013ea000   amdxata  amdxata.sys  Tue May 19 20:56:59 2009 (4A12F2EB)
fffff880`013ea000 fffff880`01400000   SRTSPX64 SRTSPX64.SYS Wed Jul 28 01:18:31 2010 (4C4F5B37)
fffff880`01400000 fffff880`0147a000   tos_sps64 tos_sps64.sys Wed Jun 24 08:31:09 2009 (4A41BA1D)
fffff880`0147a000 fffff880`014bf000   netbt    netbt.sys    Tue Jul 14 02:21:28 2009 (4A5BC178)
fffff880`014bf000 fffff880`01530000   SYMDS64  SYMDS64.SYS  Tue May 18 04:12:48 2010 (4BF1E990)
fffff880`01530000 fffff880`01544000   fileinfo fileinfo.sys Tue Jul 14 02:34:25 2009 (4A5BC481)
fffff880`01544000 fffff880`015b7000   cng      cng.sys      Tue Jul 14 02:49:40 2009 (4A5BC814)
fffff880`015b7000 fffff880`015db000   rasl2tp  rasl2tp.sys  Tue Jul 14 03:10:11 2009 (4A5BCCE3)
fffff880`015db000 fffff880`015ed000   umbus    umbus.sys    Tue Jul 14 03:06:56 2009 (4A5BCC20)
fffff880`01600000 fffff880`0163a000   fvevol   fvevol.sys   Sat Sep 26 05:34:26 2009 (4ABD7DB2)
fffff880`0163a000 fffff880`0166a000   CLASSPNP CLASSPNP.SYS Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`0166b000 fffff880`01739000   SYMEFA64 SYMEFA64.SYS Fri Jul 23 05:19:55 2010 (4C48FC4B)
fffff880`01739000 fffff880`01797000   msrpc    msrpc.sys    Tue Jul 14 02:21:32 2009 (4A5BC17C)
fffff880`01797000 fffff880`017d1000   rdyboost rdyboost.sys Tue Jul 14 02:34:34 2009 (4A5BC48A)
fffff880`017df000 fffff880`01800000   raspptp  raspptp.sys  Tue Jul 14 03:10:18 2009 (4A5BCCEA)
fffff880`01800000 fffff880`01809000   hwpolicy hwpolicy.sys Tue Jul 14 02:19:22 2009 (4A5BC0FA)
fffff880`01809000 fffff880`0181f000   disk     disk.sys     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`01826000 fffff880`019c9000   Ntfs     Ntfs.sys     Tue Jul 14 02:20:47 2009 (4A5BC14F)
fffff880`019c9000 fffff880`019e3000   ksecdd   ksecdd.sys   Tue Jul 14 02:20:54 2009 (4A5BC156)
fffff880`019e3000 fffff880`019f4000   pcw      pcw.sys      Tue Jul 14 02:19:27 2009 (4A5BC0FF)
fffff880`019f4000 fffff880`019fe000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 02:19:45 2009 (4A5BC111)
fffff880`01a00000 fffff880`01a60000   NETIO    NETIO.SYS    Tue Jul 14 02:21:46 2009 (4A5BC18A)
fffff880`01a60000 fffff880`01a8b000   ksecpkg  ksecpkg.sys  Fri Dec 11 08:03:32 2009 (4B21E0B4)
fffff880`01a8b000 fffff880`01ad7000   volsnap  volsnap.sys  Tue Jul 14 02:20:08 2009 (4A5BC128)
fffff880`01ad7000 fffff880`01adbe00   TVALZ_O  TVALZ_O.SYS  Tue Jul 14 05:19:26 2009 (4A5BEB2E)
fffff880`01adc000 fffff880`01addf80   Thpevm   Thpevm.SYS   Mon Jun 29 11:15:37 2009 (4A487829)
fffff880`01ade000 fffff880`01aea000   thpdrv   thpdrv.sys   Mon Jun 29 05:02:56 2009 (4A4820D0)
fffff880`01aea000 fffff880`01af2000   spldr    spldr.sys    Mon May 11 19:56:27 2009 (4A0858BB)
fffff880`01af9000 fffff880`01beb000   ndis     ndis.sys     Tue Jul 14 02:21:40 2009 (4A5BC184)
fffff880`01beb000 fffff880`01bfd000   mup      mup.sys      Tue Jul 14 02:23:45 2009 (4A5BC201)
fffff880`02e00000 fffff880`02e1b000   raspppoe raspppoe.sys Tue Jul 14 03:10:17 2009 (4A5BCCE9)
fffff880`02e1b000 fffff880`02f37000   dump_iaStor dump_iaStor.sys Fri Jun 05 04:53:40 2009 (4A287AA4)
fffff880`02f4e000 fffff880`02f74000   tunnel   tunnel.sys   Tue Jul 14 03:09:37 2009 (4A5BCCC1)
fffff880`02f74000 fffff880`02fbe000   fwpkclnt fwpkclnt.sys Tue Jul 14 02:21:08 2009 (4A5BC164)
fffff880`02fbe000 fffff880`02fe8000   cdrom    cdrom.sys    Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`02fe8000 fffff880`02ff1000   Null     Null.SYS     Tue Jul 14 02:19:37 2009 (4A5BC109)
fffff880`03600000 fffff880`036c8000   HTTP     HTTP.sys     Tue Jul 14 02:22:16 2009 (4A5BC1A8)
fffff880`036ce000 fffff880`03721000   nwifi    nwifi.sys    Tue Jul 14 03:07:23 2009 (4A5BCC3B)
fffff880`03721000 fffff880`03734000   ndisuio  ndisuio.sys  Tue Jul 14 03:09:25 2009 (4A5BCCB5)
fffff880`03734000 fffff880`0374c000   rspndr   rspndr.sys   Tue Jul 14 03:08:50 2009 (4A5BCC92)
fffff880`03773000 fffff880`03791000   bowser   bowser.sys   Tue Jul 14 02:23:50 2009 (4A5BC206)
fffff880`03791000 fffff880`037a9000   mpsdrv   mpsdrv.sys   Tue Jul 14 03:08:25 2009 (4A5BCC79)
fffff880`037a9000 fffff880`037d6000   mrxsmb   mrxsmb.sys   Sat Feb 27 09:52:19 2010 (4B88CF33)
fffff880`03c00000 fffff880`03c2c000   Ironx64  Ironx64.SYS  Thu Jun 24 03:28:49 2010 (4C22A6C1)
fffff880`03c3c000 fffff880`04768680   nvlddmkm nvlddmkm.sys Thu Apr 15 20:17:01 2010 (4BC74A0D)
fffff880`04769000 fffff880`0476a180   nvBridge nvBridge.kmd Thu Apr 15 19:30:32 2010 (4BC73F28)
fffff880`0476b000 fffff880`04772000   Beep     Beep.SYS     Tue Jul 14 03:00:13 2009 (4A5BCA8D)
fffff880`04772000 fffff880`04780000   vga      vga.sys      Tue Jul 14 02:38:47 2009 (4A5BC587)
fffff880`04780000 fffff880`047a5000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 02:38:51 2009 (4A5BC58B)
fffff880`047a5000 fffff880`047b5000   watchdog watchdog.sys Tue Jul 14 02:37:35 2009 (4A5BC53F)
fffff880`047b5000 fffff880`047be000   RDPCDD   RDPCDD.sys   Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff880`047be000 fffff880`047f7000   Rt64win7 Rt64win7.sys Fri May 22 17:52:30 2009 (4A16BC2E)
fffff880`04a00000 fffff880`04a1e000   tdx      tdx.sys      Tue Jul 14 02:21:15 2009 (4A5BC16B)
fffff880`04a1e000 fffff880`04a2b000   TDI      TDI.SYS      Tue Jul 14 02:21:18 2009 (4A5BC16E)
fffff880`04a2b000 fffff880`04a3c000   usbehci  usbehci.sys  Tue Jul 14 03:06:30 2009 (4A5BCC06)
fffff880`04a3c000 fffff880`04a4b000   mouclass mouclass.sys Tue Jul 14 02:19:50 2009 (4A5BC116)
fffff880`04a4d000 fffff880`04b41000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 04:00:14 2009 (4AC5509E)
fffff880`04b41000 fffff880`04b4a000   rdpencdd rdpencdd.sys Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff880`04b4a000 fffff880`04b53000   rdprefmp rdprefmp.sys Tue Jul 14 03:16:35 2009 (4A5BCE63)
fffff880`04b53000 fffff880`04b99000   dxgmms1  dxgmms1.sys  Tue Jul 14 02:38:32 2009 (4A5BC578)
fffff880`04b99000 fffff880`04ba4000   Msfs     Msfs.SYS     Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`04ba4000 fffff880`04bb5000   Npfs     Npfs.SYS     Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`04bb5000 fffff880`04bd9000   HDAudBus HDAudBus.sys Tue Jul 14 03:06:13 2009 (4A5BCBF5)
fffff880`04bd9000 fffff880`04be6000   usbuhci  usbuhci.sys  Tue Jul 14 03:06:27 2009 (4A5BCC03)
fffff880`04be6000 fffff880`04c00000   rassstp  rassstp.sys  Tue Jul 14 03:10:25 2009 (4A5BCCF1)
fffff880`04c00000 fffff880`04dfd000   tcpip    tcpip.sys    Mon Jun 14 06:39:04 2010 (4C15A458)
fffff880`04e00000 fffff880`04e66000   SYMNETS  SYMNETS.SYS  Wed Jul 07 06:22:28 2010 (4C33F2F4)
fffff880`04e66000 fffff880`04e71000   mssmbios mssmbios.sys Tue Jul 14 02:31:10 2009 (4A5BC3BE)
fffff880`04e71000 fffff880`04ea7000   SYMEVENT64x86 SYMEVENT64x86.SYS Sat Jul 31 02:05:59 2010 (4C535AD7)
fffff880`04eae000 fffff880`04f38000   afd      afd.sys      Tue Jul 14 02:21:40 2009 (4A5BC184)
fffff880`04f38000 fffff880`04f47000   netbios  netbios.sys  Tue Jul 14 03:09:26 2009 (4A5BCCB6)
fffff880`04f47000 fffff880`04f54000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 15:17:04 2009 (4A1151C0)
fffff880`04f54000 fffff880`04f66a00   tosrfcom tosrfcom.sys Tue Jul 28 13:18:20 2009 (4A6ED06C)
fffff880`04f67000 fffff880`04f7d000   intelppm intelppm.sys Tue Jul 14 02:19:25 2009 (4A5BC0FD)
fffff880`04f7d000 fffff880`04f98000   wanarp   wanarp.sys   Tue Jul 14 03:10:21 2009 (4A5BCCED)
fffff880`04f98000 fffff880`04fa9000   blbdrive blbdrive.sys Tue Jul 14 02:35:59 2009 (4A5BC4DF)
fffff880`04fa9000 fffff880`04fbd000   termdd   termdd.sys   Tue Jul 14 03:16:36 2009 (4A5BCE64)
fffff880`04fbd000 fffff880`04fcd000   CompositeBus CompositeBus.sys Tue Jul 14 03:00:33 2009 (4A5BCAA1)
fffff880`04fcd000 fffff880`04fe3000   AgileVpn AgileVpn.sys Tue Jul 14 03:10:24 2009 (4A5BCCF0)
fffff880`04fe3000 fffff880`04fef000   ndistapi ndistapi.sys Tue Jul 14 03:10:00 2009 (4A5BCCD8)
fffff880`04fef000 fffff880`04ffe000   kbdclass kbdclass.sys Tue Jul 14 02:19:50 2009 (4A5BC116)
fffff880`05000000 fffff880`05026000   pacer    pacer.sys    Tue Jul 14 03:09:41 2009 (4A5BCCC5)
fffff880`05026000 fffff880`05035000   LPCFilter LPCFilter.sys Tue Jul 28 20:26:44 2009 (4A6F34D4)
fffff880`05035000 fffff880`0504b000   vwififlt vwififlt.sys Tue Jul 14 03:07:22 2009 (4A5BCC3A)
fffff880`05050000 fffff880`051da000   athrx    athrx.sys    Sat Apr 03 00:54:40 2010 (4BB667A0)
fffff880`051da000 fffff880`051e3000   wfplwf   wfplwf.sys   Tue Jul 14 03:09:26 2009 (4A5BCCB6)
fffff880`051e3000 fffff880`051f0000   vwifibus vwifibus.sys Tue Jul 14 03:07:21 2009 (4A5BCC39)
fffff880`051f0000 fffff880`051fa000   tdcmdpst tdcmdpst.sys Thu Jul 30 11:39:35 2009 (4A715C47)
fffff880`051fa000 fffff880`051fb480   swenum   swenum.sys   Tue Jul 14 03:00:18 2009 (4A5BCA92)
fffff880`0521f000 fffff880`05270000   rdbss    rdbss.sys    Tue Jul 14 02:24:09 2009 (4A5BC219)
fffff880`05270000 fffff880`0527c000   nsiproxy nsiproxy.sys Tue Jul 14 02:21:02 2009 (4A5BC15E)
fffff880`0527c000 fffff880`052f2000   IDSvia64 IDSvia64.sys Thu May 27 11:07:18 2010 (4BFE2836)
fffff880`052f2000 fffff880`05368000   eeCtrl64 eeCtrl64.sys Sat May 22 00:44:45 2010 (4BF6FECD)
fffff880`05368000 fffff880`0538d000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Sat May 22 00:44:45 2010 (4BF6FECD)
fffff880`0538d000 fffff880`0539c000   discache discache.sys Tue Jul 14 02:37:18 2009 (4A5BC52E)
fffff880`0539c000 fffff880`053ba000   dfsc     dfsc.sys     Tue Jul 14 02:23:44 2009 (4A5BC200)
fffff880`05800000 fffff880`0585a000   usbhub   usbhub.sys   Tue Jul 14 03:07:09 2009 (4A5BCC2D)
fffff880`0585a000 fffff880`0586f000   NDProxy  NDProxy.SYS  Tue Jul 14 03:10:05 2009 (4A5BCCDD)
fffff880`0586f000 fffff880`05887000   nvhda64v nvhda64v.sys Fri Aug 21 23:23:50 2009 (4A8F0256)
fffff880`05887000 fffff880`058a9000   drmk     drmk.sys     Tue Jul 14 04:01:25 2009 (4A5BD8E5)
fffff880`058a9000 fffff880`058ae200   ksthunk  ksthunk.sys  Tue Jul 14 03:00:19 2009 (4A5BCA93)
fffff880`058c0000 fffff880`059ad000   BHDrvx64 BHDrvx64.sys Sat Aug 28 01:11:09 2010 (4C7837FD)
fffff880`059ad000 fffff880`059ea000   portcls  portcls.sys  Tue Jul 14 03:06:27 2009 (4A5BCC03)
fffff880`059ea000 fffff880`059ff000   lltdio   lltdio.sys   Tue Jul 14 03:08:50 2009 (4A5BCC92)
fffff880`06800000 fffff880`0680d000   mouhid   mouhid.sys   Tue Jul 14 03:00:20 2009 (4A5BCA94)
fffff880`0680d000 fffff880`06819000   Dxapi    Dxapi.sys    Tue Jul 14 02:38:28 2009 (4A5BC574)
fffff880`06819000 fffff880`06827000   crashdmp crashdmp.sys Tue Jul 14 03:01:01 2009 (4A5BCABD)
fffff880`06827000 fffff880`0683a000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 02:21:51 2009 (4A5BC18F)
fffff880`0683a000 fffff880`06848000   monitor  monitor.sys  Tue Jul 14 02:38:52 2009 (4A5BC58C)
fffff880`0686f000 fffff880`06892000   luafv    luafv.sys    Tue Jul 14 02:26:13 2009 (4A5BC295)
fffff880`0689a000 fffff880`06ac2a00   RTKVHD64 RTKVHD64.sys Thu Feb 11 12:05:46 2010 (4B73D67A)
fffff880`06ac3000 fffff880`06ac7500   CmBatt   CmBatt.sys   Tue Jul 14 02:31:03 2009 (4A5BC3B7)
fffff880`06ac8000 fffff880`06ae6000   i8042prt i8042prt.sys Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`06ae6000 fffff880`06b32000   SynTP    SynTP.sys    Mon Aug 17 21:35:16 2009 (4A89A2E4)
fffff880`06b32000 fffff880`06b33f00   USBD     USBD.SYS     Tue Jul 14 03:06:23 2009 (4A5BCBFF)
fffff880`06b34000 fffff880`06b3d000   tosrfec  tosrfec.sys  Mon Jun 01 09:58:53 2009 (4A237C2D)
fffff880`06b3d000 fffff880`06b5e000   WudfPf   WudfPf.sys   Tue Jul 14 03:05:37 2009 (4A5BCBD1)
fffff880`06b64000 fffff880`06b75000   tosporte tosporte.sys Tue Jun 16 13:48:47 2009 (4A37788F)
fffff880`06b75000 fffff880`06b92000   usbccgp  usbccgp.sys  Tue Jul 14 03:06:45 2009 (4A5BCC15)
fffff880`06b92000 fffff880`06ba0000   hidusb   hidusb.sys   Tue Jul 14 03:06:22 2009 (4A5BCBFE)
fffff880`06ba0000 fffff880`06bb9000   HIDCLASS HIDCLASS.SYS Tue Jul 14 03:06:21 2009 (4A5BCBFD)
fffff880`06bb9000 fffff880`06bc1080   HIDPARSE HIDPARSE.SYS Tue Jul 14 03:06:17 2009 (4A5BCBF9)
fffff880`06bc2000 fffff880`06bef200   usbvideo usbvideo.sys Thu Mar 04 06:40:57 2010 (4B8F39D9)
fffff880`06bf0000 fffff880`06bf6e80   pgeffect pgeffect.sys Mon Jun 22 12:00:11 2009 (4A3F481B)
fffff880`07000000 fffff880`070a6000   peauth   peauth.sys   Tue Jul 14 04:01:19 2009 (4A5BD8DF)
fffff880`070a6000 fffff880`070b1000   secdrv   secdrv.SYS   Wed Sep 13 16:18:38 2006 (4508052E)
fffff880`070b1000 fffff880`070de000   srvnet   srvnet.sys   Tue Jun 22 06:20:32 2010 (4C202C00)
fffff880`070e9000 fffff880`07137000   mrxsmb10 mrxsmb10.sys Sat Feb 27 09:52:28 2010 (4B88CF3C)
fffff880`07137000 fffff880`07149000   tcpipreg tcpipreg.sys Tue Jul 14 03:09:49 2009 (4A5BCCCD)
fffff880`0715e000 fffff880`07181000   mrxsmb20 mrxsmb20.sys Sat Feb 27 09:52:26 2010 (4B88CF3A)
fffff880`09a00000 fffff880`09aba000   SRTSP64  SRTSP64.SYS  Wed Jul 28 01:18:25 2010 (4C4F5B31)
fffff880`09aba000 fffff880`09ae1000   jmcr     jmcr.sys     Mon Jul 20 14:39:02 2009 (4A645756)
fffff880`09ae4000 fffff880`09b4c000   srv2     srv2.sys     Tue Jun 22 06:20:47 2010 (4C202C0F)
fffff880`09b4c000 fffff880`09be2000   srv      srv.sys      Tue Jun 22 06:21:11 2010 (4C202C27)
fffff880`0a200000 fffff880`0a220000   ENG64    ENG64.SYS    Wed Sep 15 13:25:35 2010 (4C909F1F)
fffff880`0a226000 fffff880`0a3e4000   EX64     EX64.SYS     Wed Sep 15 13:33:41 2010 (4C90A105)
fffff960`00070000 fffff960`0037f000   win32k   win32k.sys   unavailable (00000000)
fffff960`005b0000 fffff960`005ba000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`007d0000 fffff960`007f7000   cdd      cdd.dll      unavailable (00000000)

Unloaded modules:
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09aba000 fffff880`09ae1000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07181000 fffff880`071a8000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`071cf000 fffff880`071f6000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`071a8000 fffff880`071cf000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07181000 fffff880`071a8000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07137000 fffff880`0715e000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0374c000 fffff880`03773000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06848000 fffff880`0686f000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06848000 fffff880`0686f000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06848000 fffff880`0686f000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06848000 fffff880`0686f000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06b3d000 fffff880`06b64000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`017d1000 fffff880`017df000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02e1f000 fffff880`02f3b000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02f3b000 fffff880`02f4e000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
 


thank you for the quick reply.
Any particular order I should install them in?
Plus, what should I do abt the JMicron drivers? They're not showing on my device manager at the moment.
 


First of all update JMicron Card Reader, as many your recent crashes were caused by that. Check for it in Control Panel -> Programs and Components -> Uninstall the current version -> Reboot -> Install the new one from the support site.

Then update Realtek and Intel. Don't forget about Daemon Tools. If you get more crashes after those updates, replace symantec with MSE.

Report if more crashes (attach the fresh dmp's then).
 


Last edited:
I updated the JMicron drivers, need to restart for them to take effect (they're showing in my device manager again).
For the other 3, sorry to sound like such a rookie, but how can I know which files to download exactly?
I don't know what to look for in the 3 websites, if you could point me in the right direction, would be greatly appreciative (restarting computer now).
I'll keep you posted as to what's happening.
Thank you for everything so far.

You said something about Daemon tools. I don't have it installed. I uninstalled it ages ago.
 


Last edited:
The JMicron drivers disappeared from device manager again, they're not showing.
 


Realtek 8136/8168/8169
Link Removed

Intel
Link Removed

sptd sptd.sys Sun Oct 11 23:55:14 2009
Duplex Secure
Link Removed
This is most often Daemon Tools or Alcohol 120%, both these products use sptd.sys by Duplex Software.

 


Thank you again for a superquick reply, you're doing more for me that anyone has in the past year.
But I don't have Daemon Tools or Alcohol installed, could it be that I need to clean some files that were left on my computeR?

When I went to the Intel link, I clicked detect, it came up with:
Graphics Driver
Audio Driver for Intel Desktop Board
Wireless Networking
Wired Networking (Newer Driver Available)

When I expanded "Wired Networking", it gave me the Realtek update. Could it be that by visiting the Intel website, both updates got taken care of?

And what do I do about the disappearing Jmicron drivers? (they're not showing in device manager).
Again, thank you very much.
 


Last edited:
You should uninstall sptd.sys then:

Link Removed

If your system has some problems with SPTD installation you can do as follows:

If your system is already running then go to step 2 directly. Otherwise start from step 1.

Step 1. Boot in safe mode and press ESC key when you see on bottom line of display:

"Press ESC to cancel loading SPTD.sys". This will abort loading of SPTD layer.

Step 2.
Find "HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\sptd" registry key in REGEDIT and set DWORD Start value to 4 (i.e. disabled).

Step 3.
Reboot again in normal mode and check if your issue is solved.To reenable SPTD restore the DWORD Start value back to '0' and reboot your computer.



I don't know why your JMicron Devices desappear, they shouldn't. Uninstall Symantec and install MSE. Scan your system for malware.
 


All right, thank you for the rest.
I'm gonna try removing the SPTD.sys as you said.

Will be getting a malware as well.
I will keep you posted with what happens.
 


sptd.sys is really Daemon Tools in 99% of the cases. It could also be a part of some other CD/DVD utility like CD Media World. The best way to uninstall/update this sptd.sys is with the software it came with. If you are still confused, just leave this driver and let's see how it goes.


Intel Storage Drivers - you should know your system better. If you're not sure, leave this one as it is and again let's see how it goes, if any bsod's follow.


But you do need to update JMicron card reader, your .dmp's identify it as the one that caused the crashes.
 


I successfully deleted the sptd.sys
Am currently scanning my PC for malware using Malwarebytes, came up clean.

I did update the JMicron card reader drivers (successfully). But they don't show in device manager anymore. I think they show every time I start the computer, but then they disappear.

As for the Intel Storage Drivers, when I followed the Intel link you gave me, I scanned, and only came up with the Realtek update (which I did).
What do I do now?
 


I successfully deleted the sptd.sys
Am currently scanning my PC for malware using Malwarebytes, came up clean.

I did update the JMicron card reader drivers (successfully). But they don't show in device manager anymore. I think they show every time I start the computer, but then they disappear.

As for the Intel Storage Drivers, when I followed the Intel link you gave me, I scanned, and only came up with the Realtek update (which I did).
What do I do now?


Now let's see if your system is in working order now, if you get new bsod's attach the crash dumps.
 


Last edited:
Will do.

Thank you for everything, really.
I will let you know what happens.
 


Cybercore, excellent job. You're getting really good at this. :)

Quick suggestion...whenever there is sptd.sys, it really should be removed as opposed to updated. It was notorious years ago, is notorious now and many years into the future, it will still be notorious. lol

Again, excellent work!
 


Updates: I have seen a huge performance difference in my laptop (positive difference).
The startup is faster, the apps run smoother, and of course, no BSOD !!!!

I can't thank you enough.
 


Updates: I have seen a huge performance difference in my laptop (positive difference).
The startup is faster, the apps run smoother, and of course, no BSOD !!!!

I can't thank you enough.


Not yet, so far it's smoothly going less than a day only, let's watch it over the next few days and then hopefully it's fixed.



Cybercore, excellent job. You're getting really good at this. :)

Quick suggestion...whenever there is sptd.sys, it really should be removed as opposed to updated. It was notorious years ago, is notorious now and many years into the future, it will still be notorious. lol

Again, excellent work!

Thanks! : )

You're right about sptd.sys, and I have too witnessed it cause BSOD's while reading many crash dumps here with you. When we say to update drivers, of course by that we mean uninstall the current first, reboot, and only then install new. Same as update video drivers, should uninstall it first - not over.


I use Alcohol 120%, and mine is C:\Windows\system32\drivers\sptd.sys 26.06.2009, and I can't reckon having any BSOD's ever. All the rest drivers are up to date though.
 


Last edited:
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