Can no longer open Windows Movie Maker

Discussion in 'Windows 7 Software' started by Jack Harmell, Nov 11, 2015.

  1. Jack Harmell

    Jack Harmell New Member

    Joined:
    Jul 20, 2015
    Messages:
    14
    Likes Received:
    0
    I am running Windows 7 Pro 64bit. I was able to use Movie Maker a few months ago, but when I tried to open it today I got the attached error message. Any ideas how to resolve this issue?

    Thanks.
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,796
    Likes Received:
    1,563
  3. Jack Harmell

    Jack Harmell New Member

    Joined:
    Jul 20, 2015
    Messages:
    14
    Likes Received:
    0
    Thanks. I installed that update, but when I tried to open Movie Maker got the same error message.
     
  4. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,796
    Likes Received:
    1,563
    Hi,
    see if the system file scan helps.
    Look in the start menu for command prompt, right click on it and run as administrator. Type:
    sfc /scannow
    Press enter and await results.
     
  5. Jack Harmell

    Jack Harmell New Member

    Joined:
    Jul 20, 2015
    Messages:
    14
    Likes Received:
    0
    Thanks. Forgot about that one. Ran the scan. No "integrity violations" found.
     
  6. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,796
    Likes Received:
    1,563
    If the windows movie maker your trying to use is from windows essentials have you tried simply re-installing the app?
     
  7. Jack Harmell

    Jack Harmell New Member

    Joined:
    Jul 20, 2015
    Messages:
    14
    Likes Received:
    0
    Yes, I tried that, thanks.
     
  8. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,796
    Likes Received:
    1,563
    I wonder if you've installed something which is stopping it from opening? Can you remember if you have installed anything new between the time it last worked and the present (especially security apps)?
     
  9. Jack Harmell

    Jack Harmell New Member

    Joined:
    Jul 20, 2015
    Messages:
    14
    Likes Received:
    0
    You may very well be right, as I install and uninstall programs a lot. The only security app, however, was an upgrade on my antivirus - ESET.

    It is probably just a coincidence, but I noticed that I could not open Movie Maker less than 24 hours after Windows installed 28 updates.
     
  10. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,796
    Likes Received:
    1,563
    It wouldn't surprise me if it's ESET. I recently ran it as a trial and quickly noticed apps were not working as they should. Might be worth uninstalling ESET just to see?
     
  11. Jack Harmell

    Jack Harmell New Member

    Joined:
    Jul 20, 2015
    Messages:
    14
    Likes Received:
    0
    Thanks. Tried that. Movie Maker will still not open.
     
  12. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,796
    Likes Received:
    1,563
    The best answer? Really? Perhaps a mistake lol if your movie maker still isn't opening? Have you considered using system restore and going back before those updates were installed?
     
  13. Jack Harmell

    Jack Harmell New Member

    Joined:
    Jul 20, 2015
    Messages:
    14
    Likes Received:
    0
    Interesting. I think what I would rather do is install an old Pinnacle Studio CD that I have. It is probably good enough to meet my needs. Thanks.
     
  14. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,796
    Likes Received:
    1,563
    Ok Jack sorry I wasn't much help..
     
  15. Jack Harmell

    Jack Harmell New Member

    Joined:
    Jul 20, 2015
    Messages:
    14
    Likes Received:
    0
    I appreciate all your efforts. I really do. Thanks very much.
     

Share This Page

Loading...