Windows 10 Desktop and file explorer folders have no association

chuckj5

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Joined
Jun 29, 2016
Messages
12
When I click on a folder (not a program shortcut) on the desktop a dialog pops up saying "This file does not have an association to perform this action. Please install a program is already installed, create a association in the Default Programs in the control panel.
In file explorer, New Folder is grayed out and ctrl+shift+N does not create a new folder.
I have run sfc/scannow and DISM. Also Malware, Iobit Malware and Hitman, all to no avail. I restored to an earlier date.
Apparently this is not new, there are many references on other forums, some suggestion fixed the problem, most did not, mine included.
 


Last edited:
Solution
Hi,
In the meantime it would be helpful to analyze your hardware environment while we're waiting for you to upload the information Neemo asked for.

Please tell us the Make/Model of your computer. Is it a desktop PC or a laptop? Is it an OEM computer (Dell, Acer, Gateway, HP, Toshiba etc.)? Or is it a self-built rig (one you built yourself)?

Also, did your computer that exhibits this problem come pre-loaded from the factory with W10? Or did you upgrade it from an earlier version of windows, such as Win7/8x?

Hopefully, Neemo can find something in your procmon dump that may present a software solution to fix that problem. You may also consider doing a W10 in-place upgrade to write over all the windows...
Chuck try importing the file from reply #15.

For most of these keys you do need to be an admin on the computer.
 


Chuck try importing the file from reply #15.

For most of these keys you do need to be an admin on the computer.
In my profile I am administrator - This is a personal laptop. I just checked the profile to make sure I am administrator
 


Chuck try importing the file from reply #15.

For most of these keys you do need to be an admin on the computer.
I tried the zip file again, attacked is snip of dialog box that comes up.
 


Attachments

  • CaptureRegistry Editor.webp
    CaptureRegistry Editor.webp
    21.1 KB · Views: 345
Please export your Folder key so I can see what yours is set to HKEY_CLASSES_ROOT\Folder
 


These are the keys involved in opening a folder, the important one is shell\open\command\(Default)
dir_open.webp
 


The registry file you requested. I had to save as text so I could upload it. Forum would not let me upload as .reg
 


Attachments

I ran the Process Monitor and could not find that string. I did a search for it and received a message that it was unable to be found (see attached). I went to the Regedit and found it (see attachment).
 


Attachments

  • Registry Shot.webp
    Registry Shot.webp
    49.1 KB · Views: 287
  • Procmon.webp
    Procmon.webp
    29.9 KB · Views: 294
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