Desktop Icons Frozen


New Member
There are four desktop icons including the Start Menu (open) that will not move, do not function, I ran a scan, I believe it was scannow and that shows file corrupt

I am able to use the laptop but these icons need to go, I created another Recycle Bin that functions and I am able to open another Start Tab on top of the unmovable one.

The error message I received from scannow is:

Microsoft-Windows-ieframe, Version = 11.2.9600.18282, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

I am not a computer guru, but I can get around fairly well.



  • Icons Frozen.png
    Icons Frozen.png
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Windows Forum Admin
Staff member
Premium Supporter
Hmm..Have you tried changing the desktop wallpaper and if so does that work?


are you sure that is not a picture back-round lol sometime by accident some people take screen shoots and ex dentally paste is a background try right click on the desktop and click on view then show icons see if they all came back