Desktop Icons Frozen

Discussion in 'Windows 7 Help and Support' started by johnbgood, May 24, 2016.

  1. johnbgood

    johnbgood New Member

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    There are four desktop icons including the Start Menu (open) that will not move, do not function, I ran a scan, I believe it was scannow and that shows file corrupt

    I am able to use the laptop but these icons need to go, I created another Recycle Bin that functions and I am able to open another Start Tab on top of the unmovable one.

    The error message I received from scannow is:

    Microsoft-Windows-ieframe, Version = 11.2.9600.18282, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing



    I am not a computer guru, but I can get around fairly well.

    Thanks
     

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  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hmm..Have you tried changing the desktop wallpaper and if so does that work?
     
  3. Sandbox

    Sandbox Member

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    are you sure that is not a picture back-round lol sometime by accident some people take screen shoots and ex dentally paste is a background try right click on the desktop and click on view then show icons see if they all came back
     
    allheart55 likes this.
  4. allheart55

    allheart55 Active Member

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    In addition, sometimes you may have to run sfc /scannow several times to fix corrupt files.
     

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