Counting on whether you have x86 or x64 windows installed, you can try downloading one of the enterprise driver packs from dell. They usually post multiple packs based on the windows version. ::Google dell enterprise drivers download:: Find your laptop model in the list and download the Win 7, Win 8 driver packs for your corresponding architecture. You can unzip it with 7zip. Then go to the upper right and click file, run powershell here as administrator. Then type, (no quotes), "pnputil.exe /add-driver *.inf /subdirs" , this will load all the drivers in the folders into your windows driver repository. From here reboot. After reboot go to your device manager from control panel, and right click your graphics device. Select update driver...