hey sorry if im re-opening an old thread but i really need help here, im having the same issue with the same error message although my situation is the other way around. i can connect to the internet when im running automatic find DNS server but i get the error message still when i diagnose, so i followed what you said and my DNS IP isnt 192.168.1.1 it is completely random so i manually changed it to the right one but then i cannot get an internet connection. its confused me alot now so im not sure what to do
here is my ipconfig /all
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Dillon>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Dillon-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Belkin USB Wireless Adaptor
Physical Address. . . . . . . . . : 08-86-3B-FB-52-38
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1e0:6cdf:4519:4512%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, 25 July 2012 6:05:07 PM
Lease Expires . . . . . . . . . . : Wednesday, 25 July 2012 7:07:34 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 336102971
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-C9-C7-D4-E8-40-F2-10-22-FB
DNS Servers . . . . . . . . . . . : 61.9.211.33
61.9.211.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E8-40-F2-10-22-FB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{A2277D96-7F13-4A34-83EE-444CEF4EAEE3}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:c29:37ca:9a58:fe35(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::c29:37ca:9a58:fe35%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Dillon>
here is my ipconfig /all
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Dillon>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Dillon-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Belkin USB Wireless Adaptor
Physical Address. . . . . . . . . : 08-86-3B-FB-52-38
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1e0:6cdf:4519:4512%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, 25 July 2012 6:05:07 PM
Lease Expires . . . . . . . . . . : Wednesday, 25 July 2012 7:07:34 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 336102971
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-C9-C7-D4-E8-40-F2-10-22-FB
DNS Servers . . . . . . . . . . . : 61.9.211.33
61.9.211.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E8-40-F2-10-22-FB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{A2277D96-7F13-4A34-83EE-444CEF4EAEE3}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:c29:37ca:9a58:fe35(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::c29:37ca:9a58:fe35%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Dillon>
i also have problems with my connection at the moment, i play games such as world of warcraft and whenever i go into high populated areas my internet lag spikes and then disconnects. im guessing this is because of the DNS issue im having? it dosnt just effect the game though it effects my whole internet so im not sure what is going wrong. by the way im running of a brand new desktop with pretty good specs also my internet is new, cable broadband netgear ultimate home modem so i dont see why im having such problems with it. its like the connection is worse then my older more crappier connection :S
- Joined
- May 16, 2010
- Messages
- 5,703
Primary error is your dns server setting - 192.168.1.1 was correct for the earlier poster but not for you. It should generally be the same as your router IP address and in your case this is 192.168.0.1 - note the minor difference of zero instead of one. You may set this manually but by selecting "automatic settings your router should set it to that value for you. The lease time fr your IP address assignment also looks very short - your IP will need renewing about once every hour - not necessarily a great problem but you should look at your router and see if you can change the IP address lease time to some longer. Many router will let ou set the lease to expire "never". Details of how to do it vary from one router to another but you basically need to enter the router address - 192.168.0.1 - into the address bar of your browser).
Primary error is your dns server setting - 192.168.1.1 was correct for the earlier poster but not for you. It should generally be the same as your router IP address and in your case this is 192.168.0.1 - note the minor difference of zero instead of one. You may set this manually but by selecting "automatic settings your router should set it to that value for you. The lease time fr your IP address assignment also looks very short - your IP will need renewing about once every hour - not necessarily a great problem but you should look at your router and see if you can change the IP address lease time to some longer. Many router will let ou set the lease to expire "never". Details of how to do it vary from one router to another but you basically need to enter the router address - 192.168.0.1 - into the address bar of your browser).
oh yes sorry i did put my 192.168.0.1 IP address in and still the same thing happened. i went into my modem settings to find lease time settings and i found under LAN IP a part called DHCP Client Lease Info, is this what im looking for? it has 3 different onces with MAC Address and IP Address and Expire dates? on the third one it has *STATIC IP ADDRESS* though?
- Joined
- May 16, 2010
- Messages
- 5,703
I see you also have IPv6 enabled on your pc. It is very unlikely you are using it and it has been known to cause problems. You should disable IPv6.
Also, not sure what you mean by this expression: "but i get the error message still when i diagnose". If you are connecting ok to the internet with automatic address assignment why not just leave it at that?
Also, not sure what you mean by this expression: "but i get the error message still when i diagnose". If you are connecting ok to the internet with automatic address assignment why not just leave it at that?
It looks like the DNS is my issue as well. However when i went to the network and sharing center and then to change adapter settings to adjust the DNS, all i get is a blank screen. Help would be appreciated.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Dot>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Dot-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain_not_set.invalid
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : 74-DE-2B-6C-BA-FA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2cd0:707e:86d2:67e2%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, July 27, 2012 11:00:25 PM
Lease Expires . . . . . . . . . . : Sunday, July 29, 2012 3:59:10 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 225762859
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-37-87-1B-F8-0F-41-34-CB-B0
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82567V-2 Gigabit Network Connect
ion
Physical Address. . . . . . . . . : F8-0F-41-34-CB-B0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cc0e:54ef:9262:2bdb%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, July 28, 2012 3:58:57 PM
Lease Expires . . . . . . . . . . : Sunday, July 29, 2012 3:58:57 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 200806209
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-37-87-1B-F8-0F-41-34-CB-B0
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
C:\Users\Dot>
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Dot>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Dot-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain_not_set.invalid
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : 74-DE-2B-6C-BA-FA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2cd0:707e:86d2:67e2%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, July 27, 2012 11:00:25 PM
Lease Expires . . . . . . . . . . : Sunday, July 29, 2012 3:59:10 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 225762859
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-37-87-1B-F8-0F-41-34-CB-B0
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82567V-2 Gigabit Network Connect
ion
Physical Address. . . . . . . . . : F8-0F-41-34-CB-B0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cc0e:54ef:9262:2bdb%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, July 28, 2012 3:58:57 PM
Lease Expires . . . . . . . . . . : Sunday, July 29, 2012 3:58:57 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 200806209
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-37-87-1B-F8-0F-41-34-CB-B0
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
C:\Users\Dot>
- Joined
- May 16, 2010
- Messages
- 5,703
when i went to the [COLOR=blue !important][FONT=inherit !important][COLOR=blue !important][FONT=inherit !important]network [/FONT][COLOR=blue !important][FONT=inherit !important]and [/FONT][/COLOR][COLOR=blue !important][FONT=inherit !important]sharing [/FONT][/COLOR][COLOR=blue !important][FONT=inherit !important]center[/FONT][/COLOR][/FONT][/COLOR][/COLOR] and then to change adapter settings to adjust the DNS, all i get is a blank screen.
At exactly which stage of accessing the adapter to change dns settings do you get a blank screen?
At exactly which stage of accessing the adapter to change dns settings do you get a blank screen?
as soon as i click on change adapter settings to the left, the next screen is blank and i cant access anything
I re did the ipconfig after trying to tinker with the problem and now it has changed. my internet speed is also extremely slow recently getting round .5 mbps download and .2 upload. very clueless on what i can do at this point.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Dot>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Dot-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain_not_set.invalid
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : 74-DE-2B-6C-BA-FA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2cd0:707e:86d2:67e2%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, July 28, 2012 7:35:51 PM
Lease Expires . . . . . . . . . . : Sunday, July 29, 2012 7:35:50 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 225762859
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-37-87-1B-F8-0F-41-34-CB-B0
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82567V-2 Gigabit Network Connect
ion
Physical Address. . . . . . . . . : F8-0F-41-34-CB-B0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cc0e:54ef:9262:2bdb%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.43.219(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 200806209
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-37-87-1B-F8-0F-41-34-CB-B0
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
C:\Users\Dot>
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Dot>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Dot-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain_not_set.invalid
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : 74-DE-2B-6C-BA-FA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2cd0:707e:86d2:67e2%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, July 28, 2012 7:35:51 PM
Lease Expires . . . . . . . . . . : Sunday, July 29, 2012 7:35:50 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 225762859
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-37-87-1B-F8-0F-41-34-CB-B0
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82567V-2 Gigabit Network Connect
ion
Physical Address. . . . . . . . . : F8-0F-41-34-CB-B0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cc0e:54ef:9262:2bdb%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.43.219(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 200806209
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-37-87-1B-F8-0F-41-34-CB-B0
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
C:\Users\Dot>
luckydip
Well-Known Member
- Joined
- Aug 19, 2012
- Messages
- 12
I had the problem for two days. Several systems restores fixed the issue for a short period of time. Checked for viruses in safe mode with networking. Internet worked just fine in a safe mode with networking... I also tried to tweak Mcafee Internet Security that came with my Dell laptop. Disabling firewall and antivirus did not work. Downloaded a couple other virus malware killers and scanned in safe mode with no luck. They could not find anything. Finally I uninstalled McAfee... And voila! I installed Microsoft Security Essntials: it is free and my Internet works!!! I used to work in a call centre for Dell: problems with McAfee blocking the Internet were a real nightmare. So, if you have this issue with DNS server not responding, look at your antivirus first... Do you really need that one particularly...
luckydip
Well-Known Member
- Joined
- Aug 19, 2012
- Messages
- 12
I spent 6 hours on this problem yesterday, trying everything, all the ipconfig commands, changing dns to opendns, rebooting router, reinstalling network driver etc no joy. I finally got it to work with the below:
-I unplugged by router/modem for two hours - apparently verizon takes that long to renew leases
-This is the weird part, I restarted in safe mode without networking and tried to trouble shoot the connections but of course it couldn't do anything because I didn't pick safe mode with networking. Anyway, I rebooted again but didn't catch the F8 in time for safe mode so it booted normally-guess what my internet came back
I don't know why this worked but it did, I'm not computer person but I know how frustrated I was yesterday so if this helps one person be less frustrated its worth it. Good Luck!
-I unplugged by router/modem for two hours - apparently verizon takes that long to renew leases
-This is the weird part, I restarted in safe mode without networking and tried to trouble shoot the connections but of course it couldn't do anything because I didn't pick safe mode with networking. Anyway, I rebooted again but didn't catch the F8 in time for safe mode so it booted normally-guess what my internet came back
I don't know why this worked but it did, I'm not computer person but I know how frustrated I was yesterday so if this helps one person be less frustrated its worth it. Good Luck!
ineedhelpplease
New Member
- Joined
- Aug 25, 2012
- Messages
- 4
I am also having this problem with my XPS laptop. It says I am connected to the router but I have no internet connection. All other laptops work fine with internet. Troubleshooting the problem it says the DNS server is not responding. I have flushed the dns cache and restarted the rooter but it isn't helping. I'm trying to connect wirelessly. The router model is HG530. My ipconfig /all is this
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Catherine>IPCONFIG /ALL
Windows IP Configuration
Host Name . . . . . . . . . . . . : SmallXPS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
Physical Address. . . . . . . . . : 58-91-CF-22-0F-34
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 58-91-CF-22-0F-34
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 58-91-CF-22-0F-37
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 1030
Physical Address. . . . . . . . . : 58-91-CF-22-0F-33
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f404:e333:5a6:3f27%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 25 August 2012 13:15:58
Lease Expires . . . . . . . . . . : 26 August 2012 13:15:58
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 240685519
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-78-C7-9F-5C-F9-DD-41-A4-63
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 5C-F9-DD-41-A4-63
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 15:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{3FEC5DEB-2880-41B9-94E6-275752AD6BA3}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{735C0916-7B72-4D9B-A0C8-406A70794713}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{056E747A-509B-4CF1-B6DD-8511BEAB270C}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.lan:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
I don't have much knowledge on computers so I really can't understand this. Any help would be much appreciated.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Catherine>IPCONFIG /ALL
Windows IP Configuration
Host Name . . . . . . . . . . . . : SmallXPS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
Physical Address. . . . . . . . . : 58-91-CF-22-0F-34
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 58-91-CF-22-0F-34
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 58-91-CF-22-0F-37
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 1030
Physical Address. . . . . . . . . : 58-91-CF-22-0F-33
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f404:e333:5a6:3f27%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 25 August 2012 13:15:58
Lease Expires . . . . . . . . . . : 26 August 2012 13:15:58
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 240685519
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-78-C7-9F-5C-F9-DD-41-A4-63
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 5C-F9-DD-41-A4-63
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 15:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{3FEC5DEB-2880-41B9-94E6-275752AD6BA3}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{735C0916-7B72-4D9B-A0C8-406A70794713}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{056E747A-509B-4CF1-B6DD-8511BEAB270C}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.lan:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
I don't have much knowledge on computers so I really can't understand this. Any help would be much appreciated.
luckydip
Well-Known Member
- Joined
- Aug 19, 2012
- Messages
- 12
Hi! What antivirus / firewall do you have? That is your problem... You can try to twick it using help articles from the makers website. I decided to get rid of it... But first you have to download something to be protected...
Connecting your system to the router with a networking cable makes things simpler...
Get in XP/ Win 7 Safe moden with Networking: restart your system; as the computer is booting press and hold your "F8 Key" or just hit it continiously which should bring up the "Windows Advanced Options Menu"
Select Safe moden with Networking using arrows. Pess ENTER.
You Internet will be working this time.
Download Microsoft Security Essentials: it is free and will not cause any problems on Windows based computers. Restart your system.
Disconnect from the router/ turn it for now.
Uninstall your antivirus, install Microsoft Security Essientials. You should be good to go...
Connecting your system to the router with a networking cable makes things simpler...
Get in XP/ Win 7 Safe moden with Networking: restart your system; as the computer is booting press and hold your "F8 Key" or just hit it continiously which should bring up the "Windows Advanced Options Menu"
Select Safe moden with Networking using arrows. Pess ENTER.
You Internet will be working this time.
Download Microsoft Security Essentials: it is free and will not cause any problems on Windows based computers. Restart your system.
Disconnect from the router/ turn it for now.
Uninstall your antivirus, install Microsoft Security Essientials. You should be good to go...
ineedhelpplease
New Member
- Joined
- Aug 25, 2012
- Messages
- 4
Hi! What antivirus / firewall do you have? That is your problem... You can try to twick it using help articles from the makers website. I decided to get rid of it... But first you have to download something to be protected...
Connecting your system to the router with a networking cable makes things simpler...
Get in XP/ Win 7 Safe moden with Networking: restart your system; as the computer is booting press and hold your "F8 Key" or just hit it continiously which should bring up the "Windows Advanced Options Menu"
Select Safe moden with Networking using arrows. Pess ENTER.
You Internet will be working this time.
Download Microsoft Security Essentials: it is free and will not cause any problems on Windows based computers. Restart your system.
Disconnect from the router/ turn it for now.
Uninstall your antivirus, install Microsoft Security Essientials. You should be good to go...
Thank you so much! I did all you said and it is working now. I'm so glad, you are amazing!!
The DNS server address on your wireless connection is causing the problem:
DNS Servers . . . . . . . . . . . : 24.201.245.77
It should be set to 192.168.1.1 (the address of your router - the router will then forward dns requests to the real dns server address from your service provider). You can either change this manually or (if the is no special reason for having manual settings) you could change the wireless adapter to obtain all addresses (IP address and dns server address) automatically.
Aren't you referring to DHCP servers instead of DNS? DNS should be 192.168.1.1.
Trouble
Noob Whisperer
- Joined
- Nov 30, 2009
- Messages
- 13,722
I had just visited this as I noticed the DNS server issue today when I was reviewing my event logs. No McAfee software on my computers. All I've used for the last 3 years or so is MSSE & SUPERAntiSpyware, & neither have caused any trouble whatsoever. I was just pointing out what I felt to be an error in server terminology by the user posting about DNS, which I think that they meant DHCP. All done now... Thanks.
Lokandor
New Member
- Joined
- Sep 23, 2012
- Messages
- 8
I am experiencing the same issue as all off above, but seems like non of the solutions works for me, i've had this since thursday and cannot figure out what seems to be the problem. im not expert on this so i would really appreciate some proffesional help here !
even tried to turn off the "Internet Protocol Version 6 (TCP/IPv6)" with no luck at all.
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Elias>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Elias-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan
Wireless LAN adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : ASUS PCE-N53 300Mbps 11n Dual band Wirele
ss LAN PCI-E Card
Physical Address. . . . . . . . . : 10-BF-48-FB-B4-A8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.0.0.68(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 23. september 2012 15:29:03
Lease Expires . . . . . . . . . . : 24. september 2012 15:49:46
Default Gateway . . . . . . . . . : 10.0.0.138
DHCP Server . . . . . . . . . . . : 10.0.0.138
DNS Servers . . . . . . . . . . . : 130.67.15.198
193.213.112.4
10.0.0.138
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 15:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:c82:2db9:f5ff:ffbb(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::c82:2db9:f5ff:ffbb%21(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.lan:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Any help would be appreciated!
even tried to turn off the "Internet Protocol Version 6 (TCP/IPv6)" with no luck at all.
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Elias>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Elias-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan
Wireless LAN adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : ASUS PCE-N53 300Mbps 11n Dual band Wirele
ss LAN PCI-E Card
Physical Address. . . . . . . . . : 10-BF-48-FB-B4-A8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.0.0.68(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 23. september 2012 15:29:03
Lease Expires . . . . . . . . . . : 24. september 2012 15:49:46
Default Gateway . . . . . . . . . : 10.0.0.138
DHCP Server . . . . . . . . . . . : 10.0.0.138
DNS Servers . . . . . . . . . . . : 130.67.15.198
193.213.112.4
10.0.0.138
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 15:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:c82:2db9:f5ff:ffbb(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::c82:2db9:f5ff:ffbb%21(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.lan:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Any help would be appreciated!
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