driver power state failure

Fenway16

Well-Known Member
Surfing - blue screen - above msg comes on and says it will shut down after collecting error info - sits there for at least 20 minutes - no shutdown. So I hit the power button. It said it was 100% finished with collecting error info so I figured it was ok to turn off. Any thoughts? What should I do next. Log on at admin page and try some suggestions from "driver easy" site? Not sure what else to do. Thanks.
 

nmsuk

Windows Forum Admin
Staff member
Premium Supporter
For goodness sake don't use driver easy. It's malware.
 

Fenway16

Well-Known Member
Really? If I follow their suggestions, I am not downloading anything to my pc. How can that be malware? Thanks.
 

nmsuk

Windows Forum Admin
Staff member
Premium Supporter
They also offer a driver install util. If it's just a guide follow it, but don't download anything if they offer it.
 

Fenway16

Well-Known Member
Update - logged on this morning and everything is working fine. They -- "drivereasy" had recommended jiggering with the power balance options on the control panel. Since everything seems to be working ok, should I pass on that? Also, looked at their other solutions and a utility for downloading drivers is offered as you mention in your post. I guess if 10 gives me that message again, I'll have to do as you recommend with the BSOD instructions. Thanks again.
 
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