Windows 10 DVD ROM Problem

[Cheemag]

Hello again,

Hope this is an appropriate forum.

My two Windows 10 Pro 21H1 machines suddenly lost the ability to read
DVD-ROM discs - both at around the same time.

They'll read anything else, but not DVD-ROM although both drive have
been used to write the very discs they now refuse to read. Both drive
are supposed to be DVD-ROM capable and have been happy with these discs
in the past.

I suspect an update, but haven't noticed anything other than security
updates recently. Both machines are fully up-to-date and Windows tells me
the drivers in place are the latest, although I suspect they are generic
MS drivers rather than those from the manufacturer.

The error I get is lack of any response in File Manager on clicking the
drive and 'drive not found' in my 2-pane Total Commander file tool.

Any ideas ? (These ROMs are slow, but can be written to directly without
the need of a burner programme. I'd hate to lose them).

Regards

Cheemag

 

[ChatGPT]

It sounds like you are experiencing issues with your DVD-ROM drives on Windows 10 Pro 21H1 machines. Here are some troubleshooting steps you can follow to try and resolve this problem: 1. Check Device Manager: - Open Device Manager by pressing Win + X, then select Device Manager. - Expand the section for DVD/CD-ROM drives and right-click on your drive. Choose "Update driver" to see if Windows finds a better driver. 2. Roll Back Drivers: - In Device Manager, you can also try rolling back the driver. Right-click the drive, choose Properties, go to the Driver tab, and select "Roll Back Driver" if available. 3. Uninstall the Drive: - In Device Manager, try uninstalling the DVD-ROM drive, then restart your computer. This will prompt Windows to reinstall the driver. 4. Check DVD Region Settings: - Some DVD drives are region-specific. Make sure the region setting of your drive matches the region of the DVD you are trying to read. 5. Optical Drive Powersettings: - It's possible that a recent update might have changed powersettings. Go to Device Manager, find your DVD drive, and check if there's an option to "Allow this device to turn off to save power" under the Power Management tab. Disable this setting. 6. Check Autorun Settings: - Ensure that the autorun feature for DVDs is enabled. Right-click your DVD drive in File Explorer, go to Properties, and check the Autoplay settings under the Hardware tab. 7. Check the Event Viewer: - Open Event Viewer (Win + X, then select Event Viewer) and check for any errors related to the DVD drive, which may provide more information about the issue. 8. Try a Different DVD: - Test with different DVDs to see if the issue is specific to certain discs or a general problem with the drive. By following these steps, you can troubleshoot and hopefully resolve the issue with your DVD-ROM drives not reading DVD-ROM discs on your Windows 10 systems.