dxgmm1.sys

Discussion in 'Windows 8 Blue Screen of Death (BSOD)' started by IONx64, Jun 16, 2014.

  1. IONx64

    IONx64 New Member

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    Hello friends,

    I had such error on my PC. I have windows 8.1 x86. i had left my PC on also my Chrome browser was opened. when i came back saw such error:

    ,,Your PC ran into a problem and needs to restart. We'll just collecting some error info and we'll restart for you.

    System_Thread_Exception_Not Handled"

    After i restart and everything is ok. what was that why it happend?

    thanks in advanced
     
  2. kemical

    kemical Windows Forum Admin
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    Hi ION,
    sounds like you have a bsod or blue screen of death. These types of crashes will, if the system is configured correctly, create a report called a dump file. Just make sure your settings are like this to ensure they'll be created:

    The Minidump files folder can be found via the main Windows folder but follow the instructions laid out in the thread found here on posting results and what we need:
    http://windowsforum.com/threads/how-to-ask-for-help-with-a-bsod-problem.178480/
    If the application found in the above thread fails to work, right click on it and choose run as admin.

    I'll also move your thread to the correct section.
     
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  3. IONx64

    IONx64 New Member

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    Hi, thanks for reply. i did as u told me. i download that tool and ran it. i attached that files.
     
  4. IONx64

    IONx64 New Member

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    attached files
     

    Attached Files:

  5. kemical

    kemical Windows Forum Admin
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    Hey,
    unfortunately no dump files were present. If your settings weren't like those above then Windows won't have created any so you might have to wait until it bsod's again and then send in the dump.
    I did look at the info you did send and noticed your bios is out of date. Also running win 8.1 it's best to have the latest bios:
    http://uk.gigabyte.com/products/product-page.aspx?pid=2870#bios
    Instructions on how best to flash the bios:
    http://uk.gigabyte.com/webpage/20/HowToReflashBIOS.html

    I recently dealt with a user who was getting bsod's from the flash plug-in with the chrome browser. Try updating your Chrome browser if you haven't already. Click on the 3bars on the right hand side of the browser and click 'about Google chrome'.
     
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  6. IONx64

    IONx64 New Member

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    thanks friend i will try to do as u support me.
     
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  7. kemical

    kemical Windows Forum Admin
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    Ok.. Will await your next post.. :)
     
  8. IONx64

    IONx64 New Member

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    i update and my chrome is up to date friend.
     
  9. kemical

    kemical Windows Forum Admin
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    Sounds good.. Post again if you should get any further issues and good luck.. :)
     
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