Failing to uninstall Malawarebytes

Discussion in 'Windows 7 Help and Support' started by Boris Tsygan, Nov 19, 2014.

  1. Boris Tsygan

    Boris Tsygan Active Member

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    Hi, I am trying to uninstall Malware Bytes and to install the new version. When I want to uninstall, I get the message: Messages file "C:\Program Files(x86)\Malware Bytes'Anti-Malware\unins000.msg" is missing. Please correct the problem or obtain a new copy of the program.I did buy a new Malware Bytes from their site. But, when I try to install it, it tells me that I have to uninstall first. And when I try that, I get the message above.
     
  2. bassfisher6522

    bassfisher6522 Essential Member

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    Pauli and Trouble like this.
  3. Joe S

    Joe S Excellent Member

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    Also check and see if MBAM has an uninstall/cleanup tool like many AV programs do.
    Joe
     
  4. bassfisher6522

    bassfisher6522 Essential Member

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    They do....it's in the link I posted.
     
  5. brkkab

    brkkab Honorable Member

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    Here's a link to a article Malwarbytes has up. It has a link for their untinstall tool. Download it and restart your pc into Safe Mode. Then run their removal tool and restart your pc. You should then be able to install the new version of Malwarebytes.
    Article link: How do I uninstall Malwarebytes Anti-Mal...
     

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