manny9

New Member
Joined
Mar 12, 2014
Messages
2
Hi, for the past couple of months I am getting frequent BSOD. I analyzed the mini dump on my own and it is point to ntkrnlmp.exe. Based on few searches I thought it might be a memory issue so ran memtest for almost 10 hrs and it did not show any errors. This is were my limited knowledge on windows stops, please help me identify the root cause of these dumps. I am middle of some major development work and this is becoming a major issue for me now. I would be really grateful if someone can analyze the dumps and help me....

I am attaching the following information : W7F Diagnostic Tool all dumps, RAMMon report, CPU-Z screen shot and HTML and all the mini dump files.

This is a self assembled PC and not overclocked.
Here is the configuration details:

Operating System
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 3570K @ 3.40GHz 37 °C
Ivy Bridge 22nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 802MHz (11-11-11-28)
Motherboard
ASUSTeK COMPUTER INC. MAXIMUS V GENE (LGA1155) 30 °C
Graphics
DELL U2412M (1920x1200@59Hz)
2047MB NVIDIA GeForce GTX 660 (Gigabyte) 34 °C
Storage
119GB Samsung SSD 840 PRO Seri (SSD) 37 °C
931GB Western Digital WDC WD1002FAEX-00Y9A0 (SATA) 41 °C
Optical Drives
MATSHITA BD-MLT UJ265 ATA Device
ELBY CLONEDRIVE SCSI CdRom Device
Audio
Realtek High Definition Audio
 


Attachments

Solution
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880044a0fc6, fffff880027e8758, fffff880027e7fb0}

Probably caused by : lvrs64.sys ( lvrs64+2fc6 )

Followup: MachineOwner

Hi,
apart from the above all your other dumps were bugcheck 20 which basically means a third party driver or app...
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880044a0fc6, fffff880027e8758, fffff880027e7fb0}

Probably caused by : lvrs64.sys ( lvrs64+2fc6 )

Followup: MachineOwner

Hi,
apart from the above all your other dumps were bugcheck 20 which basically means a third party driver or app with a flaw (causing the bsod). The above relates to:

lvrs64.sys Fri Sep 21 20:02:17 2012: Logitech Camera driver. Either try to update or remove to test:
Link Removed

BiosVersion = 1604
BiosReleaseDate = 12/21/2012
Bios updates are available:
Link Removed

I notice your running Norton AV. Norton AV is known for having it's issues please uninstall using the Norton removal tool:
https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
Please install MSE instead. We ask this because it creates a known environment whilst the debug takes place:
Link Removed

AiChargerPlus.sys Thu Apr 19 02:17:35 2012: Asus Charger Driver Likely BSOD cause uninstall to test.

If you still get a bsod after making the above changes please post any new dump files.
 


Solution
Thanks a lot for your inputs, will test these and let you know if i get more BSOD....
 


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