Windows 7 Frequent Firefox/Thunderbird crashes + BSODs

mobicon

New Member
Joined
Dec 31, 2012
Messages
4
Hello all,
Would appreciate some insight into issue plaguing me for several months now.
Symptoms are frequent firefox/thunderbird crashes, with system crashes also occurring up to several times a day.
Thanks
 

Attachments

  • SF_01-01-2013.zip
    SF_01-01-2013.zip
    2.4 MB · Views: 495
  • cpu.webp
    cpu.webp
    35.5 KB · Views: 440
  • mem.webp
    mem.webp
    25.4 KB · Views: 465
  • mobo.webp
    mobo.webp
    23.3 KB · Views: 405
  • SPD.slot.1.webp
    SPD.slot.1.webp
    33.6 KB · Views: 421
  • SPD.slot.2.webp
    SPD.slot.2.webp
    32.5 KB · Views: 441
Solution
I don't read the dumps but here are some things to try. Go to Adobe and find the uninstall/cleanup tool for Flash. Then uninstall Flash and the FF Flash plugin and run cleanup tool. Then reinstall flash it might also be a good idea to uninstall and reinstall FF after getting rid of Flash. Also make sure all of your drivers for chipset, video, sound etc are up to date form the manufacturer's sites. I don't know what AV you are using but AVG is frequently involved in BSODs.
Joe
I don't read the dumps but here are some things to try. Go to Adobe and find the uninstall/cleanup tool for Flash. Then uninstall Flash and the FF Flash plugin and run cleanup tool. Then reinstall flash it might also be a good idea to uninstall and reinstall FF after getting rid of Flash. Also make sure all of your drivers for chipset, video, sound etc are up to date form the manufacturer's sites. I don't know what AV you are using but AVG is frequently involved in BSODs.
Joe
 

Solution
Hmm.. couldn't locate such a tool on adobe's website. If you could provide a link for it, that'll be gr8 :).
Don't have AVG installed.
Thanks,
 

See if this is it Uninstall Flash Player | Windows not the easiest thing to find on their site.
Joe
 

mobicon,

**Does problem go away in *Windows'* safe mode with networking enabled?
- win7 Start your computer in safe mode

Or did Joe's suggestion help?
 

Java an issue?
 

Back
Top