Frequent wifi drop on win 7

Discussion in 'Windows 7 Help and Support' started by SonnyCooL, Dec 29, 2011.

  1. SonnyCooL

    SonnyCooL New Member

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    Guy i'm new on win 7 and not expert in any tech stuff, pls guide me ...

    Any one facing window 7 (64) wifi issue ?
    facing crazy wifi connection drop and high latency ping (router 192.168.2.1), in working condition, ping usually is 1 - 3 ms, but after sometime my ping will increase to few thousand then connection drop ....
    any solution ? already roll back to old driver, new driver, no driver (according to google search) ...
    Update window 7.

    I know is not router or usb adapter issue, cause i tested 2 router (d link 615, linksys WU 5), 3 usb wifi adapter (linksys, tplink and aztech) and desktop (win XP), laptop (XP), androind (tab, tablet and phone) ..... all working well, even same pc (dual boot) win XP is working well too .....

    Issue can be temporary solve by unplug and replug in USB wifi adapter (work sometime), if not just restart my pc will solve ....
    please help me to solve this issue ..

    p2. ping 2. ping.





    can help ?
     
  2. helpifIcan

    helpifIcan Extraordinary Member

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    Have you verified the USB adapers you are using are WIN7 compatible?

    Maybe try truning off IP 6?
     
  3. SonnyCooL

    SonnyCooL New Member

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    turning off doesn't help ... still very inconsistent :(

    anymore solution ? thanks
     
  4. SonnyCooL

    SonnyCooL New Member

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  5. Trouble

    Trouble Noob Whisperer

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    Boot the computer into safe mode with networking and see if the problem is still present.
    F8 during post, choose safe mode with networking from advanced boot option menu
    Start your computer in safe mode
     
  6. SonnyCooL

    SonnyCooL New Member

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    still pretty much inconsistent ... :(
    r u suspect some network causing it ?
    Cause each time i just need to restart PC and everything will get back normal ...
    p5.
     
  7. Trouble

    Trouble Noob Whisperer

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    No,with that type of ping intermittent latency, I would suspect a network bottleneck that might be caused by the router's quality of service (QoS) module mishandling ICMP packets, noise / interference, proximity issues (too far from or too close to the router) or just a router that is overburdened. Can you test by turning off all the other network nodes leaving only your computer and the router running during the test?

    "get back to normal" for how long before the issue reappears?
    Do you have the ability to test using the ethernet (wired) adapter connected to your router to see if you have the same issue. Disable or disconnect the USB wireless adapter when performing this test.
     
  8. SonnyCooL

    SonnyCooL New Member

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    ok will try ....
    but i having no problem with window XP :)
     
  9. Trouble

    Trouble Noob Whisperer

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    Some wireless devices (routers as well as adapters) do not work as well if at all with Windows 7 as they do with Windows XP.
    Have you considered checking for a possible firmware update for the wireless router you are using?
    Have you tried a factory reset on the router you are using and starting over by temporarily running it open and then reconfiguring the wireless security? WPA and or WPA2 seem to work better with Windows 7 than WEP. Have you tried simply changing the channel you are using (experiment by trying various channels-> 1, 3, 6, 9, 11)
    What wireless router are you using? Manufacturer Name, Model Name, Model Number, Revision Number?
    What wireless adapter are you using? Same details including driver version number and date.
     
  10. SonnyCooL

    SonnyCooL New Member

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    thanks mate ...
    will let you know the issue :)
    Just done some google on my router, seem like is my router issue :)
     
  11. Trouble

    Trouble Noob Whisperer

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    Yes, please let us know how things work out and if you find something definitive regarding your issue as it will likely help others and satisfy my innate curiosity.
    Much appreciated
    Randy
     
  12. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

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    Hi

    I admit I didn't read through all the posts so if someone already said this I apologize.

    One of the most common causes of Windows 7 dropping connections that I've seen, (and this has been true since beta) is an app installed by several programs named "Bonjour Services".

    This is installed by ITunes and some Adobe software.

    I've had at least 5 instances on my own computer where I had to remove this to get my connection to stay up.

    Look and see if you have it installed, it you do uninstall it or turn it off and see if that solves the problem.

    When I was having this issue I could restart the connection by going to Network Settings and disabling and then re-enabling the service or as you said unplugging the router and plugging it back in again.

    Mike
     
    #13 MikeHawthorne, Dec 29, 2011
    Last edited: Dec 29, 2011

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