Insider Preview Get Windows 10 app still doesn't show

Discussion in 'Windows 10 Help and Support' started by tomasbat, Jun 15, 2015.

  1. tomasbat

    tomasbat New Member

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    Operating system: Windows 7 SP1

    Problem: The Get Windows 10 app is not shown in the notification area after accomplishing all the conditions.

    Description: I've read the Windows 10 Q&A page and I've read the possibilities why the app could not show up. I used to have the automatic updates disabled, and I changed that yesterday, I've searched for new updates and I've installed everything that windows offered to me. Now it says it's up to date. I also have the Service pack 1 for windows 7 installed and I'm running genuine Windows 7. And I still dont understand why it doesn't show up.
     
  2. Sonny

    Sonny Fantastic Member

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  3. tomasbat

    tomasbat New Member

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    This page only shows how to reserve the copy through the app. Or is it somewhere on the page where I didn't see it?
     
    #3 tomasbat, Jun 15, 2015
    Last edited: Jun 15, 2015
  4. Sonny

    Sonny Fantastic Member

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    If you click on reserve on the page it will let you reserve it.

    That is how I reserved mine. The icon on my computer showed up about two weeks later.
     
  5. Sonny

    Sonny Fantastic Member

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    Click on reserve and this screen will come up for you.

    Capture.PNG
     
  6. tomasbat

    tomasbat New Member

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    I don't have that reserve button there. Screen_cut.PNG
     
  7. Sonny

    Sonny Fantastic Member

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    What kind of processor do you have? Some of the older intel processors will not work with trying to upgrade to Windows 10.
     
  8. Sonny

    Sonny Fantastic Member

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    You can also call Microsoft and speak to a Windows 10 tech. They can also help you.
     
  9. tomasbat

    tomasbat New Member

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    Processor: Intel Core i5-3570K @ 3.40Ghz

    I'll propably call them, no one else seems to have this kind of problem.
     
  10. Sonny

    Sonny Fantastic Member

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    You should be able to get it with an i5 processor. That is what I have.
    I would give them a call. That is how I found that link to reserve 10 with. In fact They did it for me.
     
  11. tomasbat

    tomasbat New Member

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    I'll try it. Thank you a lot.
     
  12. Sonny

    Sonny Fantastic Member

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    Let us know if you get it reserved. Hoping they can help.
     
  13. davehc

    davehc Microsoft MVP
    Premium Supporter Microsoft MVP

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    Have a look in your update history, and ensure you have KB3035583.
     
  14. Sonny

    Sonny Fantastic Member

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  15. tomasbat

    tomasbat New Member

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    I didn't call them yet, but the situation solved itself. I just turned on the computer and the app suddenly appeared. It didn't appear before but now it just did. I propably should have been more patient. Sorry for wasting your time. Thank you a lot.
     
  16. Sonny

    Sonny Fantastic Member

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    Glad it is working for you.
     
  17. tomasbat

    tomasbat New Member

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    Is it normal that the Get Windows 10 App dissapears from the taskbar and it is shown in the Windows Update window as "Upgrade for Windows 10 is reserved"?
     
  18. Sonny

    Sonny Fantastic Member

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    I don't know about it disappearing from taskbar. Mine hasn't done that. As far as showing up in Windows update, I think that is normal.
     
  19. Sonny

    Sonny Fantastic Member

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    Check and see if the icon is in here.

    Capture.PNG
     
    Trouble likes this.
  20. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

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    Hi

    Funny I don't have any category like "Notification Area Icons" in Control Panel.

    When I run a search for it from the Taskbar search window, I get a result, but nothing happens when I try and open it, does it work the same way in Windows 10?

    I don't have the Reserve button on that web page either, I figured it's because I'm actually running Windows 10 already, so it doesn't show an option to upgrade?

    Mike
     
    #20 MikeHawthorne, Jun 25, 2015
    Last edited: Jun 25, 2015

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