Windows 8 HELP!! - DVD/Blu-ray no drive letter in explorer

[markemark]

Help please.
this is driving me nuts.

I am running windows 8.1 (64bit)
Suddenly the DVD/Blu-Ray drive is missing from Explorer
I have checked in device manager and the drive says it is working fine.

BUT why can I not see it in file explorer?

Many thanks for anyone that can offer some support
I have tried searching these forums, but the search brings back so many options for all different versions of windows, I cannot see any related to 8.1 64bit

Any ideas ?

many thanks

 

[kemical]

Hi,
it's an obvious question I know but have you tried rebooting?

Have you installed anything new or updated anything recently?

Try this Hardware troubleshooter app:
http://www.thewindowsclub.com/troubleshoot-fix-windows-hardware-devices-problems-troubleshooter

 

[markemark]

no not installed anything new,
yes have tried rebooting