help me win 8.1 can't shutdown

#1
I can't shutdown laptop when i click button. please help me how to fix it.
 


ussnorway

Windows Forum Team
Staff member
Premium Supporter
#2
How many guesses do we get?
 


#3
I installed operating system again.
it's same case
 


ussnorway

Windows Forum Team
Staff member
Premium Supporter
#4
Try using a shortcut;
1. right click on a blank part of the desktop and pick 'New' then 'Shortcut'
Screenshot (390).png

2. in the text screen type shutdown.exe /s /t 00
Screenshot (391).png

When pressed this shortcut will override whatever is getting in the way and force a shutdown.
 


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