help me win 8.1 can't shutdown

Discussion in 'Windows 8 Help and Support' started by chautuanpro91, May 19, 2015.

  1. chautuanpro91

    chautuanpro91 New Member

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    I can't shutdown laptop when i click button. please help me how to fix it.
     
  2. ussnorway

    ussnorway Windows Forum Team
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    How many guesses do we get?
     
  3. chautuanpro91

    chautuanpro91 New Member

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    I installed operating system again.
    it's same case
     
  4. ussnorway

    ussnorway Windows Forum Team
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    Try using a shortcut;
    1. right click on a blank part of the desktop and pick 'New' then 'Shortcut'
    Screenshot (390).
    2. in the text screen type shutdown.exe /s /t 00
    Screenshot (391).
    When pressed this shortcut will override whatever is getting in the way and force a shutdown.
     

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