Help Needed 6/12/15

Joe S

Excellent Member
I've had 3 BSODs the past week. I've attached a mimi Dump file . any help would be appreciated. They have always happened while using Google chrome.
Thanks
Joe
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3D, {fffff880033fc6f0, 0, 0, fffff80005ec77c5}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrVSync+76 )

Followup: MachineOwner
Hi,
this is quite an infrequent bugcheck and is usually associated with a buggy driver ( or a driver thats become buggy) Other causes can include HDD issues and malware. The dump file is also blaming the gpu driver although quite a few of your drivers need updating.

e1e6232e.sys Wed Mar 07 09:50:47 2012: Intel(R) PRO/1000 PCI Express Network Connection Driver please update:
(2nd download down)
https://downloadcenter.intel.com/search?keyword=Intel(R)+PRO/1000+PCI+Express+Network+Connection+Driver

nvlddmkm.sys Tue May 15 08:35:36 2012: Nvidia gpu driver please update:
(Driver for Nvidia 8500 GT)
http://www.nvidia.com/download/driverResults.aspx/82616/en-uk

RTKVHD64.sys Tue Aug 04 10:50:52 2009: Realtek HD audio please update:
(2nd download down)
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

t3.sys Wed May 06 03:25:42 2009: Sound Blaster X-Fi Xtreme Audio please update:
http://support.creative.com/Products/ProductDetails.aspx?catID=1&CatName=sound+blaster&prodID=15855&prodName=X-Fi+Xtreme+Audio

If after updating the above the bsod continues try swapping Avast AV for MSE as it's known on occasion to cause the odd issue:
http://windows.microsoft.com/en-us/windows/security-essentials-download

Also please make sure Chrome is fully updated to the latest version by clicking settings and then 'About Google Chrome'.

Post any new dump files.
 


Joe S

Excellent Member
I had trouble with Avast and Firefox and it's flash component a few years ago. Google recently updated and I had system freezes in addition to the BSODs. it's frustrating. Thanks for the time. I'll try to get the updates done but I suspect more of an Avast/Chrome problem. I've noticed a lot of websites I use updated lately too. One of the freezes was in Yahoo mail and I use Yahoo for my home page. There were about 12 Windows updates this week also.
Joe
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Sounds like you could be on the right track Joe.. Please post back if I can help further.
 


Joe S

Excellent Member
I uninstalled and reinstalled chrome last week and that seems to fixed the problem.
Joe
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Thanks for updating Joe. Yeah that's why i mentioned chrome in the above post as I think it's the flash player becoming out of date which causes the issue but I could be wrong.. Anyway glad to hear your all good.
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.
Top