Windows 7 Help Needed 6/12/15

[Joe S]

I've had 3 BSODs the past week. I've attached a mimi Dump file . any help would be appreciated. They have always happened while using Google chrome.
Thanks
Joe

 

[kemical]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 3D, {fffff880033fc6f0, 0, 0, fffff80005ec77c5}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrVSync+76 )

Followup: MachineOwner

Hi,
this is quite an infrequent bugcheck and is usually associated with a buggy driver ( or a driver thats become buggy) Other causes can include HDD issues and malware. The dump file is also blaming the gpu driver although quite a few of your drivers need updating.

e1e6232e.sys Wed Mar 07 09:50:47 2012: Intel(R) PRO/1000 PCI Express Network Connection Driver please update:
(2nd download down)
Link Removed

nvlddmkm.sys Tue May 15 08:35:36 2012: Nvidia gpu driver please update:
(Driver for Nvidia 8500 GT)
http://www.nvidia.com/download/driverResults.aspx/82616/en-uk

RTKVHD64.sys Tue Aug 04 10:50:52 2009: Realtek HD audio please update:
(2nd download down)
Link Removed

t3.sys Wed May 06 03:25:42 2009: Sound Blaster X-Fi Xtreme Audio please update:
Link Removed

If after updating the above the bsod continues try swapping Avast AV for MSE as it's known on occasion to cause the odd issue:
http://windows.microsoft.com/en-us/windows/security-essentials-download

Also please make sure Chrome is fully updated to the latest version by clicking settings and then 'About Google Chrome'.

Post any new dump files.

 

[Joe S]

I had trouble with Avast and Firefox and it's flash component a few years ago. Google recently updated and I had system freezes in addition to the BSODs. it's frustrating. Thanks for the time. I'll try to get the updates done but I suspect more of an Avast/Chrome problem. I've noticed a lot of websites I use updated lately too. One of the freezes was in Yahoo mail and I use Yahoo for my home page. There were about 12 Windows updates this week also.
Joe

 

[kemical]

Sounds like you could be on the right track Joe.. Please post back if I can help further.

 

[Joe S]

I uninstalled and reinstalled chrome last week and that seems to fixed the problem.
Joe

 

[kemical]

Thanks for updating Joe. Yeah that's why i mentioned chrome in the above post as I think it's the flash player becoming out of date which causes the issue but I could be wrong.. Anyway glad to hear your all good.