Windows 10 *HELP* Unexpected BSOD while rendering video and doing the usual on chrome

TheDD

Active Member
Joined
Feb 3, 2019
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76
Hello there,
I just built my new pc and I love using it, however, I suddenly got a BSOD (Error code: WHEA_UNCORRECTABLE_ERROR) while rending a pretty long video and having like 10 tabs open in chrome.
If someone has the time could they please help me. I hope nothing is actually broken already, everything is brand new...
Thanks a bunch!

((I'm kinda worried tho))

Ps. I don't overclock
My build: Link Removed
 

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Well the WHEA error relates to your internal CPU timer.

I would reset your firmware to defaults and also look for any firmware updates for your motherboard. If neither of those resolve the issue you may need to RMA your CPU.
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It's certainly something you could do yourself and I'm sure you'll do fine.

First you'll need to determine where you can get power to them. I checked your motherboard for fan pins and you have three although one will be taken up by your cpu fan:

Fan headers are in pink (yellow is temperature probes)



Depending on where the existing front fan is plugged in then you may be able to use the two spare fan headers for another fan at the front (120mm) and a fan at the top (140mm)

I always use Corsair Maglift fans as they are quiet and look great but thats simply personal preference.

Can you take a look and see where the front fan is plugged into please.
 
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Do you think this would work? tinyurl.com/y23y5sx2
It's really cheap compared to other 120 mm fans, but I don't know if it's smart
 
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As someone has already mentioned they should be ok but can you answer my question regarding where the front fan is plugged into and we'll go from there. Thank you.
 
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I bought the fans yesterday evening. They'll arrive on wednesday. I'll open my case tomorrow and take a picture of the motherboard. I'll also look at where the fan is plugged into. Thanks!
 
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TheDD said:
I bought the fans yesterday evening. They'll arrive on wednesday. I'll open my case tomorrow and take a picture of the motherboard. I'll also look at where the fan is plugged into. Thanks!
Click to expand...
Sounds good...
 
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I might reset your firmware to defaults and additionally look for any firmware updates for your motherboard. If neither of those clear up the issue you could want to RMA your CPU. Nox Vidmate VLC
 
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isabella123 said:
I might reset your firmware to defaults and additionally look for any firmware updates for your motherboard. If neither of those clear up the issue you could want to RMA your CPU.
Click to expand...

I'm 99% sure kemical was right tho, so I don't think I'll RMA my CPU just yet. Thanks for your imput anyways!

kemical said:
Sounds good...
Click to expand...

I was able to open my pc. I haven't gotten the fans yet, but I think two of the three 4 pin fan imputs are already in use.
One of them by the tiny corsair fan that came with the be quiet and another one by the be quiet itself, since the white one you pointed out in the picture is also occupied.
Here's a picture of the free imput.
 

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Ok thank you for the pics.

So basically you only have one free fan header left.

You might be able to get round this issue as sometimes you'll get an adapter with the fans which will allow you to use the PSU.

Or (and this is probably your best route)

Purchase a fan controller.

This will allow you to not only plug in all the fans you have available but to control the fan speed too.

DeepCool have a relatively cheap model here:
Link Removed
 
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Also if you do go ahead and purchase the fan controller, let me know and we'll discuss where's best to place it.
 
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Excellent.

Now the way this controller works is that you plug it into your cpu fan header.

This will then allow you to control all the fans attached to the controller although unfortunately not individually. If the controller is set to say 50% then any fan attached will run at 50%.
The best place to position the controller could either be:
At the back behind the case panel (velcro strips included):


or

down where the psu is located underneath the shroud.

Probably the first option is best if you have the room. You'll have to check when it arrives.
 
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Hey again,
I tried installing the coolers but I don't know which side and how to install the sata rgb cable.
Thank you!
 

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Hi,
the sata cable is to power the rgb so you'll need to use a cable from your psu (you should have a spare power cable for a sata drive.
According to your PSU spec you have 8 sata power points:
Link Removed

Also usually fans will have arrows on the sides showing fan direction. I can tell that the fan you fitted to the front needs turning round.

I'll check back again in the morning, apologies i missed your post.
 
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I tried turning the case fans around but still no arrows anywhere to be seen. How could I know which side is right? With the side I had first, cold air was blowing onto my hands when I put my hands on the outside but turned around it seems like this air is now blowing into the case?

If I found a spare cable, where would I put it?
 

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I found this cable, is this it?
 

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TheDD said:
turned around it seems like this air is now blowing into the case?
Click to expand...
Which is what you want at the front.

The fan that you place at the top will need to be the opposite way round and vent out of the case

TheDD said:
I found this cable, is this it?
Click to expand...
Yup you got it!

This page from your psu web page shows the location of the sata ports:
Link Removed
 
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I can't manage to get my hand all the way to the back of the psu where the sata ports are. What would you recommend
 
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Rule of thumb, fans blow in the direction of the hub and spindle. So front fans need the hub facing into the case. Exhaust fans the hub would face towards the exterior of the case.
 
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