Windows 10 HELP Unexpected BSOD while rendering video and doing the usual on chrome

TheDD · Feb 3, 2019

Hello there,
I just built my new pc and I love using it, however, I suddenly got a BSOD (Error code: WHEA_UNCORRECTABLE_ERROR) while rending a pretty long video and having like 10 tabs open in chrome.
If someone has the time could they please help me. I hope nothing is actually broken already, everything is brand new...
Thanks a bunch!

((I'm kinda worried tho))

Ps. I don't overclock
My build: Link Removed

Neemobeer · Feb 3, 2019

Well the WHEA error relates to your internal CPU timer.

I would reset your firmware to defaults and also look for any firmware updates for your motherboard. If neither of those resolve the issue you may need to RMA your CPU.

nmsuk · Jun 6, 2019

If thats an intake then yes thats fine

nmsuk · Jun 6, 2019

Just noticed. The radiator mountings and the drive bay. So you're correct that needs turning around.

Sorry if I confused the situation @TheDD

TheDD · Jun 6, 2019

kemical said:
Is it possible to remove the shroud?

Usually they either clip in and/or are attached with a screw or two.

I managed to remove the cpu and pull it out. then I attached the SATA cable. Thank you tho.

kemical said:
If that's the top of the case, you'll need to turn the fan round so it vents out.

Okay so this is how the fan at the top is attached: https://windowsforum.com/attachments/img_20190605_210537-jpg.38058/

And this is how the two fans at the front are attached: https://windowsforum.com/attachments/15598096231021159038626992750996-jpg.38064/

TheDD · Jun 6, 2019

What settings on the "XTREME GAMING ENGINE" would you guys recommend, because if I turn my gpu clock back up to like + 60 it crashes again, but at -28 it's stable. should I just like tinker around with it and find out myself or would you guys happen to know?

TheDD · Jun 7, 2019

kemical said:
This looks like the front of the case. The reason I say this is because you already had one fan at the front, yes?

If it is turn the top fan the same way round as the bottom fan.

I think you have the photo's mixed up as this is a photo of one fan and probably the top of the case.

If it is the again turn the fan around so it's extracting out.

Let's get your fan set up sorted first but in any case stick to the method that is currently stopping the crashes.

Both pictures are of the front of the case. I have not made a picture of the top yet, because it won't be visible what way I put it.

TheDD · Jun 7, 2019

I have the single fan at the top turned like this: https://windowsforum.com/attachments/img_20190605_210537-jpg.38058/
But this is a picture of the front of the case, when I had it turned that way.

Since you told me to turn the front fans around I turned those around and they are turned this way: https://windowsforum.com/attachments/15598096231021159038626992750996-jpg.38064/
This is a picture of the front of the case and both fans at the front look like that right now

TheDD · Jun 8, 2019

kemical said:
Thats great.

So the one placed at the top needs to be the other way round so it extracts out.

Lastly when you take a photo can you pull back a little so we can see which part of the case being discussed as it saves on confusion.

If I took a picture of the top it wouldn't be as visible because of the little holes. But I'll take a picture of the inside when it's turned off. The one at the top is already extracting out I think.

nmsuk · Jun 8, 2019

Looks really good. Nice one.

TheDD · Jun 9, 2019

kemical said:
Now you see all those cables you have? You can, when your feeling up to it, tuck them out of the way. See where the other cables are going round the back? You could always follow that route if there's room.
This isn't super critical but it makes for a nicer looking machine and the airflow isn't impeded.

I'll definetly try to get the cables out of the way.

kemical said:
Yup your right, great job! Looks nice lit up too.

nmsuk said:
Looks really good. Nice one.

Thank you both, It turned out to be easier than I thought to get the fans installed and lit up.
I'm glad I didn't have to pay someone to install them for me, thanks for your help.

TheDD · Jun 9, 2019

kemical said:
You very welcome @TheDD

To be honest much of pc building is like connecting expensive bits of lego.

So do you have them spinning at full or controlled to some extent?

I noticed!

I haven't been able to figure out how to control them so I'm pretty sure they've been spinning at full

TheDD · Jun 10, 2019

kemical said:
Where do you have the fans plugged in?

I have them plugged into the fan controller you sent me: Link Removed
I plugged that into the motherboard.

TheDD · Jun 11, 2019

kemical said:
Ah ok so are they running at 100% do you know or at a lower speed?

This fan hub didn't have a controller. I tried to download a fan controller program on my computer or see if I could manually control it, but I can't.
So yes I think they are running at 100%, but I am not sure.

TheDD · Jun 11, 2019

kemical said:
Well I think with that controller you plug it into the cpu header, then plug all your fans into it. Whatever the fan speed is set at via the cpu header will determine the fan speed for all fans plugged into the controller.
This page may help:
Noisy PC? Make it quieter for free by controlling fan speeds

If your fans are at 100% chances are they'll be very noisy, is this the case (re the noise)

They're very quiet, so then I think they aren't set to 100%
Is that good?

nmsuk · Jun 11, 2019

If you grab cinebench r20 run that and see if the fans get louder. Is also a good quick stability test for the cpu.

TheDD · Jun 13, 2019

nmsuk said:
If you grab cinebench r20 run that and see if the fans get louder. Is also a good quick stability test for the cpu.

Results: The case fans didn't spin any faster

TheDD · Jun 13, 2019

kemical said:
Yes..

As long as your temps are fine then all is good. I didn't want you sitting there with the fans driving you nuts so I'm pleased to hear they aren't doing that..
So, now getting back to your gpu, do you still need to back the clocks off?

Thanks! And sadly yes, if I turn my gpu clock up to say +50 games start crashing again.
So I've kept the settings like this for now:

nmsuk · Jun 13, 2019

Unfortunately, +50 would be overclocking and that's never a guaranteed thing.

TheDD · Jun 13, 2019

nmsuk said:
Unfortunately, +50 would be overclocking and that's never a guaranteed thing.

I see. So I should put it at 0?

nmsuk · Jun 13, 2019

yeah 0 is the default. What card is it? You could use the OC Scanner in Afterburner to gain a little performance.

Takes about 15 mins to complete and chooses the best clocks safely.

TheDD · Jun 13, 2019

nmsuk said:
yeah 0 is the default. What card is it? You could use the OC Scanner in Afterburner to gain a little performance.

Takes about 15 mins to complete and chooses the best clocks safely.

It's a gigabyte 1070 g1 gaming 8g

Windows 10 *HELP* Unexpected BSOD while rendering video and doing the usual on chrome

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Windows 10 HELP Unexpected BSOD while rendering video and doing the usual on chrome