I0ri
Member
hi guys.
When I am playing games half way, I occasionally get auto alt-tab to desktop. It is very disruptive to my game. I went to check what is the cause of it by clicking on my volume icon and then click on mixer, I realise it is rundll32.exe that is causing the problem. Rundll32.exe will only appear in the volume mixer when auto alt tab happen.
I realise that it was cause by a malware C:\Users\user\AppData\Roaming\CloudMedia\JadeHe.dat.
I try to remove this file or rename it but this folder and file appear back again. how do I permanently remove it?
I scan with ms security essential but it doesn't detect it as a virus.
Please help me in removing this virus. thanks
Plz see below 2 screenshot.
http://s15.postimg.org/lwcfuacyi/xxx.jpg
http://s27.postimg.org/c77p1roqa/jade.jpg
When I am playing games half way, I occasionally get auto alt-tab to desktop. It is very disruptive to my game. I went to check what is the cause of it by clicking on my volume icon and then click on mixer, I realise it is rundll32.exe that is causing the problem. Rundll32.exe will only appear in the volume mixer when auto alt tab happen.
I realise that it was cause by a malware C:\Users\user\AppData\Roaming\CloudMedia\JadeHe.dat.
I try to remove this file or rename it but this folder and file appear back again. how do I permanently remove it?
I scan with ms security essential but it doesn't detect it as a virus.
Please help me in removing this virus. thanks
Plz see below 2 screenshot.
http://s15.postimg.org/lwcfuacyi/xxx.jpg
http://s27.postimg.org/c77p1roqa/jade.jpg