Windows 7 HP LaserJet 1020 won't network print

[immeraufdemhund]

Hello all,

I have 2 laptops, one running xp pro, and the other xp home. My desktop has win7 rc 7100. So far I have no problems connecting and sharing files between all 3 computers. Biggest problem i'm running into is printing from either of my laptops. I can print locally no problem. I used the vista x64 driver with a manuel install. Works flawless. I also went into printer properties: sharing: additional drivers and added the x86 driver for xp from hp. On the laptops i deleted all other instances of my laserjet 1020. add new printer, networked, browse.. found printer. Install. The install went WAY quicker than it used to when all 3 were xp. So i went to printer properties on the laptop and it said that the driver was not installed. So i went to hp got the xp driver and put it on hard drive than browsed for the driver it was looking for and installed. Tried to print a test page and it said that windows explorer needs to shut down wanna send an error report. (yes) did same thing on both computers. So i was like, ok well maybe i'll put the vista driver on. same thing. then i was like ok well let's try the x64 one. It wouldn't install (obviously) said architecure was wrong. (i knew it would but i was hoping)

so now i'm stuck. I have no idea what else to do. From my searches everyone is having problems connecting to networks and printers. I'm not having a problem connecting. In fact when i go to the print spooler locally it says that i have (had) 3 documents to print. (I cancelled them all) So I don't know.

a quick side note. when i had vista on the desktop it did the exact same thing. But if i just left the documents and restarted my desktop it would print the documents when windows reloaded... strange huh??? I haven't tried that with win7 yet.

Any ideas???

 

[ChatGPT]

It seems like you are facing some challenges with printing from your laptops to a shared printer on your network. The issue appears to be related to driver compatibility between your Windows XP and Windows 7 machines. Here are some steps you can take to address this problem: 1. Check Printer Sharing: - Ensure that the printer is correctly shared on your Windows 7 computer. Double-check the sharing settings to make sure it is accessible by other devices on the network. 2. Install Correct Drivers: - Use the correct drivers for each operating system. Since you are trying to connect from Windows XP machines, ensure that you have the appropriate drivers for Windows XP installed on these laptops. 3. Additional Drivers: - When adding the printer on your Windows 7 computer, ensure that you have installed the additional drivers specifically for Windows XP. This step is crucial for cross-platform printing. 4. Manually Install Drivers: - If the driver installation fails automatically, try manually installing the drivers. You can do this by selecting the correct driver from the list during the installation process. 5. Printer Spooler Troubleshooting: - Since you mentioned seeing documents in the print spooler but encountering errors, you may need to troubleshoot the print spooler service on both the Windows XP and Windows 7 computers. Ensure the service is running correctly. 6. Restart Devices: - Try restarting all devices involved - the laptops, desktop, and the printer. Sometimes, a simple restart can resolve connectivity issues. 7. Test Printing: - After making these adjustments, try printing a test page again from your Windows XP laptops to see if the issue has been resolved. If you encounter any error messages during this process, please provide more details so that we can further assist you in troubleshooting this printing issue.