This is a long story but I believed I solved some problems. When I first used this laptop, HD Sentinel indicated some major errors and a health of 70%, error occurred daily. I did some research and was advised to return new computer (64 bit) to Newegg for RMA. They found no problems and returned it to me. I updated HD Sentinel software to most recent version. After a few days the health became 100% and there were no more reported Hard Drive errors in HD Sentinel. I attributed it to a 64 bit update of HD Sentinel. Also used Seagate disk checking software and other error checking software with no other problems occurred. This is the first time I have used a 64 bit Windows.
Now the apps seem to be working much better and correctly.