I need help with my BSOD

FuranoYukihira

New Member
Hello sir , can you help me?
I always getting BSOD when playing BF3 :(

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007ADD748
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\063014-15943-01.dmp
C:\Users\Client\AppData\Local\Temp\WER-40170-0.sysdata.xml

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Trouble

Noob Whisperer
Hello and welcome to the forums.

First make sure your machine is configured properly to facilitate the collection of .dmp files.

Go to Start and type in sysdm.cpl and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that Automatically restart is unchecked
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be
found later.
Click OK twice to exit the dialogs, then reboot for the changes to take effect.
Then……Please read the first post in this sticky thread here How to ask for help with a BSOD problem
Do your best to accumulate the data required.
Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
 


FuranoYukihira

New Member
1.png 2.png 3.png 4.png 5.png 6.png
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8007add748, 0, 0}

Probably caused by : GenuineIntel

Followup: MachineOwner
Hi,
both dump files were the same as the above. A Bugcheck 124 error means a fatal hardware error occurred. Looking through the dump file further it tells us that a machine check exception occurred and possible causes are:
  • overclocking (which normally increases heat-output)
  • poorly-fitted heatsink/computer fans (the same problem can happen with excessive dust in the CPU fan)
  • an overloaded internal or external power-supply (fixable by upgrading)
It's also possible for corrupt data to cause the above too.
Check your temperatures when gaming and make sure the inside of the machine is free from excessive dust.
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Your also missing a Service pack otherwise that figure above would 7601 instead of 7600. Please download and install SP1 here:
http://www.microsoft.com/en-gb/download/details.aspx?id=5842
If you encounter issues when installing you might need the update readiness tool:
http://www.microsoft.com/en-gb/download/details.aspx?id=3132

Please remove Avast AV and install MSE as Avast is known on occasion to cause issues:
http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

dtsoftbus01 DAEMON Tools Virtual B Kernel 13-Jan-12 8:45:46 PM: Daemon Tools driver BSOD issues with Win 7 please remove to test.

Please run the Intel driver update utility:
https://downloadcenter.intel.com/default.aspx

Post any new dump files.
 


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